Speaking from a local business who use to use another company out of Canal Winchester Ohio, shouldn't be hard to figure out who that company is. We switch from them to TCR computer systems. The other company is very unprofessional and installed items on our systems that only they could control. When we asked for our passwords they would not supply them, they tried to hold us captive to their company and services. We contacted TCR computer Systems to come in and fix our systems. They showed up on time and performed the service and repairs we needed, at a very reasonable price. They did not do anything we did not approve of. When comparing TCR to the other company we had, I would say there is no comparison. Are system are working fine and they have only performed service that would up grade our systems and not install item...
Read moreUPDATE as of 10/3/22 I was able to get my hard drives back. The phone number did continue to ring with no voicemail but I was able to send an email to get in contact. I updated my rating since the issue was resolved. I dropped off my hard drive a couple of weeks ago to get files transferred and I have not heard back from them yet. I have tried calling every day and no one will answer the phone. I have stopped by every other day to try and get my hard drive back and there is a sign that says they will be back soon and they never come back. I have also sent several emails and now all of my emails that are sent to them bounce as the email address on file does not exist. I don't know what to do because now all I want is my hard drive back to go somewhere else. It is theft...
Read moreBefore and after of my computer. The prices are very fair, the service is excellent, the attitude is warming and delightful I honestly will never go anywhere for my computers again BUT here. It went from a diagnosis of what was wrong to a full repair/upgrade of my computer. They even threw in a free cleaning service too. Not to mention they support veterans and service members too. And last but not least, they do not treat you like an idiot, rather he teaches you what went wrong, and how you can prevent it next time. Curious on what parts to get for your computer? They can help you find what’s best, or most affordable on top of that. 10/10 would recommend this location to anyone troubled with...
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