Harold Simpson Services Station — Local services in Gretna

If i could give these people -100 i would. They don’t even deserve that. I don’t know how they are still in business talking to their customers disrespectfully. Here was my experience. Don’t ever go this place if you want to be disrespected and talked down to like a dog. So I’m trying to help my sister with her car and get her inspection sticker stuff straight while she other things to handle. I pulled up and sat in the car any time pulled there somebody always walk to car and ask question. Today was very different they looked at me and acted as if i wasn’t there. I finally ask was they working or what because i was trying to get some service. I’m on the phone with my sister trying to get all the information they needed to help her out the man is instantly nasty. I guess interpret his 5 cig break and he chit chat with his homies. I’m trying to keep my cool but yall know i can’t do it for so long. I finally said i mean damn do yall wanna make some money or not i mean i sat right there for a min and nobody came to the car. Only one mechanic was working was the one that seen i was there for an inspection. I mean talked to me like i was nothing. I was trying to fix a rejection sticker. I’m just over here like if they didn’t want to work they should shut the mf down. I called them all disrespectful names because i got tired of being disrespected and talked to like 🥷 he looked as me as. Little does he know i gotta major following. I wanna leave all types of reviews so please help me figure that out so everybody...

Edited version: Don't ever take the word of a mechanic who is badmouthing another mechanic. I returned to Simpson's at their request. Turns out that the other mechanic was the one who failed to detect the issue and Simpson's had to fix that mechanic's failure. So if you've read the post below, please disregard and I have apologized profusely to Simpson's for my unkind words. Very disappointed in the service I received. Towed my vehicle in due to a coolant leak. They ran my truck long enough to burn up 30+ gallons of fuel to find a leak, then assumed it was a heater core- cost $350. My truck still has a leak and overheated. They take no responsibility for not detecting the...

Between walking into a building that smelt like a literal ash tray and miscellaneous pieces of dated furniture and machines in the waiting area that gave the place a feel of abandoned to begin with; the building itself left a great deal to be desired. As far as the service, it is unfortunate that with all the high recommendations I heard about this place that I felt as if I was a trespasser more than a customer. Personally, there are more local places that are...