AT&T Store — Local services in Haleyville

Was not greeted upon entering.. even though I was the only customer in the store, I had to end up saying hello first and letting them know I was needing something (who would have guessed). Jennifer and Rebecca did not seem at all concerned with any type of customer service, let alone trying to make a sale. Could not get done what was wanting, due to me not being an authorized user (no worries there). But no apologies, no thank you for coming in, nothing. Wish I could give 0 stars. Do not come to this store unless you enjoy disappointment and...

My daughter and I just recently changed carriers to AT&T due to bad customer service from my our other carrier. We came into the Haleyville AT&T store because our phones were not properly set up at the other store we purchased the phones. These ladies were a wonderful example of superior customer service! They helped us with our phones and treated us like family. AT&T should be so thankful that Jennifer, Natalie, and Tiffany are on their team. Thank you again ladies and God...

My parents who are 80 & 77 years old attempted to find out their PIN number at the Haleyville store. They were told no they couldn't do that and they would have to call. After multiple attempts calling they gave up and went to another AT&T store. The gentleman there had zero issues retrieving the PIN. It's obvious the person in Haleyville is just LAZY or didn't want to take the time to help. It didn't give me the option of half a star. So I guess just being open...