Recently the time had come for my wife of 49 years to enter an Assisted Living Facility. The learning curve between that realization/decision and her moving in was significant. However, upon touring Juniper and talking to David on several occasions - my tour, our daughter's tour, my wife's tour, Juniper was definitely the choice! David was attentive and so very helpful in the process of the application, securing the unit, and completing the transition. The Staff is clearly attentive, well organized, very welcoming. The Facility is excellent, very well lighted, modern, having many rooms for functions. My wife showed me a day's calendar & it is filled with options! Beyond the calendar, Residents can meet as they want to play cards or games or to visit & enjoy each other's company. My wife has already been on one of the excursions from the Facility. It is clear, my wife's demeanor has improved greatly as she now feels secure with 24/7 care available as may be needed and she is enjoying the social engagement available in the Residence. She has commented that Juniper truly provides a home-feel, that she enjoys the art on the walls, the calendar options, her dining friends, to name a few. Her unit is well lit, has a kitchenette with refrigerator, microwave & cabinets. She has settled in happily and comfortably. As her needs have increased it is a blessing to find a Residence that can meet those needs in such a competent, professional,...
Read moreThe first time I called The Landing, the person who answered the phone was extremely rude. Then when I went to visit my friend, I found that masks were required for absolutely no reason. How terribly awful for residents so that they would have fewer visitors for shorter times. Also, because most of them have hearing problems, they can't possibly understand a person wearing a mask. I called the person who left his number saying he wanted to talk to someone who had complained, but he never returned my phone call. I thought that the best thing to do would be to talk to him before I left a review, but, no concern at all. Addendum: After leaving my first review, an employee said he left me a voicemail. Never happened! Then he said to call him. I did and had to leave a message. Of course, he never called back. If someone lies and can't even return a simple call, I'd really have to wonder about the care of my loved one. With that said, the staff working with the patients that I have seen have been nice enough in my very...
Read moreMy mom moved to assisted living at The Landing of Hamilton 5 weeks ago. She loves attending all of the activities and socializing with the wonderful residents she has befriended. She chose a beautiful one-bedroom apartment that has a kitchenette with a full-size refrigerator and microwave, triple windows in the bedroom and in the living room that let in lots of sunlight, and 3 large closets that allow for plenty of storage. There are walls of windows in the lobby and dining room and two fireplaces in the lobby, and the common areas have beautiful decor and furniture that makes it feel homey and inviting. The staff and management have been wonderful and instrumental in my mom's smooth transition to assisted living. They are caring, hardworking, kind, and supportive and they always have a smile, not only for the residents, but for visitors as well. My mom tells me about her busy and fun-filled days and tells me she is happy! As her daughter, that is music to my ears and brings joy...
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