Hartland Caroselli Aquatic Center — Local services in Hartland Township

I don't think that pool is worth $10 a head for every visit or a couple hundred per family for a few months. The children's area was a disappointment. I hadn't been there and I felt almost obligated to sign up, was asked multiple times for my credit card and I didn't know what we were walking into. I wish I would have said, stop, show me around first and cancel this registration because if I would have seen it before paying, I never would have paid. There is not really a pool for kids to speak of. You have a splash pad for tiny kids, a tiny lazy river that's 4 ft deep and then a pool area but you have to steer clear for the kids coming down the slide but even that area is 4 ft deep. So if your kid would be most comfortable in 3-3.5 ft of water, then this place is not for you unless they enjoy wearing life jackets the entire time or if they can pass a swimming test. There really was nowhere for my kids to go so we left less than an hour after our arrival. It was disappointing to say the least. There are plenty of other lakes and parks with slides that are actually less expensive and are more family friendly.

I don't expect a water park but for my family and for the price, it wasn't worth it. My advice is take a look at the place and what they offer before signing up. Really figure out if the place would be suitable for your family and your kids' heights and swimming abilities.

Also, front desk - maybe start asking people who are brand new, if they'd like to take a look around first, or explain the pricing instead of just jumping into registration and asking for people's money multiple times because it's holding...

Want to throw a pool party? Well, good luck going through the Hartland Caroselli Aquatic Center. If by some miracle you find the party rental page on the website, you will see that no information will pop up. When I found Director Jamie F. information on the website, I tried first emailing to confirm that they still offer party rentals…No reply for days. I then followed up with a call, and he told me that his assistant handles scheduling those events, and he will write down my information and have them give me a call…A month goes by, and no one reaches out. I called back and a woman answers. She states she’s surprised that no one contacted me and that she will have her boss contact me once he comes in because HE HANDLES setting up events. Well, three days passed since that call, and still, no one reached out. I sent out a final email, and guess what! I finally received a reply, but only to tell me again that his assistant handles this and he was cc’d on this email, the date I inquired about is already booked, and that his assistant will email me with other options…Shortly after receiving a generic pricing sheet from his assistant the next day, I replied with a professionally irritated email informing them that I will not be using their venue. I will gladly keep my $500.00. If anything, this probably saved me from a huge headache trying to plan an event through this clearly unorganized place.

From what I can see, this is the closest aquatic center to my house, that is not almost an hour away. If this is the case for you too, I really hope you have a better...

Clean pools, friendly staff, and excellent teachers! However, for families with children 4, 5, and 6 year olds....showering gets complicated. Children of the opposite sex of thier parents can only be in the locker rooms with them at 3yrs old and under. The "family rooms" are either a bathroom or an empty room. Families with that age group have to use the public shower that everyone is using getting in and out after classes and it is located in a very public hallway. There are also only 3 changing rooms and two unisex bathrooms to serve all the families at these classes which leaves families standing with thier soaked kids in the hallways. My kids either had to change from thier pool soaked suits into thier clothes anyways, (and complained of itching from the chemicals) or I was forced to finish the job with hand soap in the bathroom because we had to stay for siblings. It 's too bad because otherwise the swim instuctors are fabulous, but there are facilities nearby that consider thier communities families more with regards to appropriate and equal...