We recently started using Badger FG for storage and fulfillment purposes, and so far everything has been excellent. Their customer-driven approach is evident through their excellent on-site customer service, having a designated onsite rep ensures our needs are met promptly and effectively.
One of the standout qualities of Badger FG is its hands-on management style. They are deeply involved in the day-to-day operations, fostering a strong sense of partnership and a shared desire for mutual growth. Their openness to suggestions on optimizing the fulfillment process has allowed us to collaborate effectively and streamline our operations, resulting in increased efficiency.
It's also worth mentioning that Badger FG's ability to deliver fast turnaround on special projects, such as kitting, has been very welcomed by us. Overall, Badger Fulfillment Group has so far demonstrated its commitment to our success through good customer focus, hands-on management, and flexibility in meeting our specialized needs. These are key points in operating a successful business and they're also what set Badger apart from the more well-known businesses which tend to offer a great sales pitch and then disappear when the contract is signed.
I'd like to give a brief mention to Erik who played a key role in selling us on the benefits of choosing Badger, so far he's been extremely true to his word. Our rep Kaylee has...
Read moreWe've been with Badger for almost a year now and we've had a fantastic experience, I couldn't recommend them enough for ecommerce businesses. We're a UK company distributing products in the US. Badger made the on-boarding process really quick and easy, and they're still always fast to reply to any questions that we have. Even in peak periods (Black Friday etc), all of our orders were distributed quickly - normally within 24hrs - and we've had lots of compliments from customers about fast delivery times. We've sent thousands of orders from them already and we've also not had a single customer complaining of missing or incorrect items, which absolutely isn't the case with other 3PLs that we've worked with in the past. We're looking forward to a long...
Read moreWe have been working with Badger for about 6 months and couldn't be happier with our decision! They have been easy to work with and professional from the start. Erik has created a very easy to understand and competitive pricing model that is second to none and our account manager Kaylee provides exceptional customer service for all random things that come up during the fulfillment process. We are very particular about how our orders are packaged and Badger as accommodated all of our needs. I highly recommend Badger to anyone that is looking to outsource their fulfillment operations to a third party and we look forward to continuing to build our...
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