Rick's Beer, Wine and Spirits — Local services in Havre de Grace

I won't be going back here again. There's an old hag that works there that apparently doesnt know meaning of customer service. She also needs to learn when to shut her mouth even after her "problem customers" walk out. It is not ok to belittle them for any reason, to the other customers in store. Regardless of what happened. Especially wen your talking to that persons significant other. The only reason I'd even think to go back is if she was fired for her piss poor attitude. Everyone else is friendly and nice and the prices are good. Shes just what will keep me and everyone I know away, til shes gone. Til then I'd rather drive to the border than get treated the way we did there.

Update that evil lady has long since been gone now(she works at a different liquor store I won't ever go to now for more reasons than just her) and I love the people who work here. The stock of items vary from time to time(as most places)but I do almost always find something I like. And the prices are still pretty good compared to other stores...

After several years of only going to this liquor store, things took a turn with the staff sense 'new owners' sadly. Great prices & selection (Cashier)Ms Virginia is & has always been the most nicest & respectful person (b4 & after new owners) the other 2 young ladies have crossed a line in comments that you just don't do when dealing with the public...its a liquor store & people come to by alcohol!! Passing judgment or makeing a customer feel uncomfortable is Never okay. They choose to work in that environment-- so be careful dipping into customers personal business. It's extremely unprofessional! To be so close to home & convenient, I can't give anymore stars. Its disheartening for a long time customer to have more then 1 bad experiences w/ these 2 ladies & Proper complaint will be submitted. I'll be sure to sadly rec my next...

Been a regular here for years. Went in today to look for a new ipa and had the exit blocked by the 2 employees working, huddled over a shopping cart. The cashier moved the cart away as I approached the counter and laughed saying she put it there in case I was going to steal something. The two employees then lied about it when confronted. Not going back, unless I'm in the mood for more expired beer and to be treated like a criminal...