BT — Local services in Hawaii

The place itself is nice. Our room was large with a lanai overlooking the property. The bed was comfortable. The bathroom was small but fine. The kitchen dining area was nice. We followed the vegetarian/vegan request of the owners although we are not. We brought food from a Thai place in town that was vegetarian and heated it up in the microwave. One morning we had smoothies someone made, $10 each. ||The reason for two stars is that over two nights we never met any of our hosts. I saw one man showing other guests around the property. There is a tour you can pay for I guess. It was just weird in such a small place that no one said hello, greeted us, or acknowledged our presence. ||As were we’re leaving the guy who did the tour said good-bye. Ok. About 15 min later we received a text saying perhaps we had forgotten to pay for the smoothies. Nope. We left $20 on the desk. He said it wasn’t there. He was in the room right after we left. (So you did see us and decided not to say anything?) Maybe it blew on the floor when I opened the door? A bit later another text. The tour guide guy had taken the money thinking it was for him. Maybe don’t accuse us of theft until you’ve talked to your partners. Shaking my head. ||For a supposed Zen, mellow, peaceful place it was...

The place itself is nice. Our room was large with a lanai overlooking the property. The bed was comfortable. The bathroom was small but fine. The kitchen dining area was nice. We followed the vegetarian/vegan request of the owners although we are not. We brought food from a Thai place in town that was vegetarian and heated it up in the microwave. One morning we had smoothies someone made, $10 each. ||The reason for two stars is that over two nights we never met any of our hosts. I saw one man showing other guests around the property. There is a tour you can pay for I guess. It was just weird in such a small place that no one said hello, greeted us, or acknowledged our presence. ||As were we’re leaving the guy who did the tour said good-bye. Ok. About 15 min later we received a text saying perhaps we had forgotten to pay for the smoothies. Nope. We left $20 on the desk. He said it wasn’t there. He was in the room right after we left. (So you did see us and decided not to say anything?) Maybe it blew on the floor when I opened the door? A bit later another text. The tour guide guy had taken the money thinking it was for him. Maybe don’t accuse us of theft until you’ve talked to your partners. Shaking my head. ||For a supposed Zen, mellow, peaceful place it was...

Ok, just so y’all know…if you have brown skin, or is possibly a local from Kona, Hawaii, you might not have the great service they advertise. I am Alaskan Native and stayed there for what was supposed to be 3 nights. I was allowed only 2 nights because we got in later than expected. I understand quiet hours are between 9pm and 8am, we had a lot of luggage and a sort of loud vehicle that we borrowed from a local resident here on the island, but to be woken up the next morning with hardly any sleep after a long drive, it was horrible. We couldn’t pick any fruit, we couldn’t walk their trails, they wanted us gone. I did however let my niece stay with us and of course I paid the difference but to be looked at as if we didn’t belong. Mind you it’s my daughter and i’s first time to Hawai’i and we thought we would get to pick fresh fruit from the trees as advertised, but we couldn’t and it we were very disappointed with the treatment we got. Sorry for the long read, but I just think you all should know, they might be prejudice against brown skin. Thank for your time in reading. We now know not to stay with them...