Tiare's Gift Shop — Local services in Hawaii

Wow, plan ahead, do not support such rude unhelpful service. I Waited in the long line for a while since the cashier was the only one working. All I needed was an iPhone cord, which was literally within reach of the cashier “Lin”, but she said I had to grab it. I reached around to grab it and she let the next customer go who was paying cash and took a long time. She got defensive with me when I sighed because she was making me wait and made a big deal of explaining that “she couldn’t wait for me when there was a customer in front of her”. I was the customer in front of her! Absolutely unacceptable lack customer service and basic human curtesy- Do not support this...

Woman working in the shop on 6/9 could possibly be ruder but I don’t want to know what that looks like. The airport itself is terrible but the shop doesn’t sell water . There are vending machines outside that are cash only: but they only take 5s and 1s. I had a 10. The gift shop wouldn’t break it for me, told me if I wanted a drink I should trek all the way to the other side of the airport. Acted like I was out of line for even asking or expecting to be able to buy a bottle of water somewhere near my gate. Absolutely...

I recently visited this store and was extremely disappointed with the service. The staff warmly greeted other customers with smiles, but when it came to us, we were treated with a cold attitude. We didn’t even receive a “thank you” after our purchase. It’s unacceptable to experience such biased treatment. Customer service should be equal for everyone, regardless of who they are. I hope the management addresses this issue to ensure better service for all customers...