NorthWest Computer & IT Services — Local services in Hayden

So I left a laptop hard-drive there ages ago. They never called, I went in "oh I'll have a long chat with the person who is supposed to call and get back to you" no call... weeks have gone by I work nights and come by on Friday as it says 24 hour business. Locked last 2 times. There phone is not accepting calls at this time the last 2 times. At this point I just want my hard-drive back to take it somewhere else. If the owner sees this I'll be back next Friday. This business may or may not be reported as fraudulent if this continues. Give. It. Back.

Edit: I'm moving it up to 3 starts (from an implied 0) because I was finally able to talk with the owner and get my hard drive back. Turns out the lack of communication is the real kicker and the owner had personal stuff going on that made working very difficult. Life happens and I understand, but you have to let your customers know to expect delays or that something is going on. Anyway, he was forthright in the explanation of the drive as to why it took so long and why my data was lost. They only charged $50 for the trouble but there system for cards was down as they are moving shop so after trying for 5-10 min he said not worth it. So the owner is a very good guy. I still can't fully recommend their services, maybe after they are done moving shop and have things up and going again. Information is very important and can make or break a company. Let people know things and they will understand and not get mad enough to write a rant online, not vengeance,...

They are no longer at the Biz Town Loop address in Hayden, even though it says that on their voicemail as of today, July 8, 2025. I left several messages that day since I saw that I couldn’t see anybody face-to-face at that location. They didn’t bother to reply to my phone message, but they didn’t bother to scold me for not being appointment when I couldn’t call them to make an appointment. I was referred to them by N8s Tech in CDA I was possibly interested in buying to use laptops I had. N8s Tech in CDA was fabulous. I am not impressed with the...

About 5 month ago I brought in a tower to get repaired. For months I could not reach them, left voicemail after voicemail. Finally I went in they said they didn't have it and it must be in storage. Called a week later and they informed me they didn't know where it was but would start looking. Unfortunately at the time of this review they still have not found my desktop and still have not gotten back to me to inform me of anything. I would not recommend this company if you are worried about loosing your device. If somthing changes I will update...