Skate-O-Rama of Bullitt Co. — Local services in Hebron Estates

Never waste your time here…unless you wanted to be treated horribly! I showed up today at 2 PM on January 25, 2025 for my daughter‘s birthday party we reserved a room for. My wife and I had drove separate because they had to be there early to set up the room! When I walked into the main entrance. I didn’t see anyone so I contacted my son who at the time was skating. He let me know I was in the correct spot as I noticed a woman through the glass window. I let her know that I was the dad of the party and she basically stared at me for a couple seconds. She they asked me if I was there to pay or basically what? I let her know that my wife always takes care of stuff like that. I figured it was paid for. All she reply was nothing‘s paid! I told her I didn’t know. Do they pay before normally I thought we paid after because we ordered pizzas. Then she asked if I had planned to skate. I’ll let her know. I recently had knee surgery and I would not be skating. She then told me that I can enter. When I open the door, the first thing I heard was… spit out your gum! So I took my gum, threw it in the trash. When I turned around she then told me no drinks allowed in the building. I had a can of Pepsi zero and let her know that I was diabetic and asked if they had any options for diabetics at the concession stand? She said I think they there’s something diet. I don’t drink diet, but that’s OK. I asked her, Could I leave my drink here and get it on the way out so I would have it for the ride home. She offered to put it in the office for me. As I walk towards the party, I realized I had one of my flavored waters in my hoodie pocket. I turned around and approached the office and asked her if she could hold that one for me as well that I forgot I had it in my pocket. She let me know that I could pick them up on my way out and then stepped in the original lady from the beginning that was rude. She said, no he cannot. He’ll have to wait till the end of the session. We can’t have people in and out of the room… Like I was some child! I then asked the nicer lady if she could hold them for me for just a minute just long enough for me to let my wife know that I will be leaving immediately. I will be right back to get my drinks. She agreed as I went to find my wife. As I was walking to find my wife, I was I was approached by several at the party including my mother in law stated they even looked through their purses. Like they were entering the White House! I’m guessing everyone’s treated this way. After I let my wife know I was leaving I went back to the office within in two minutes. As the lady was getting my drinks I let her know that my wife is the owner’s veterinarian, and we have supported them for years through our three children and the way that we were treated was horrible and that the first lady they see is extremely rude! Before I could finished, I was approached by a man asking me what happened? I let him know that the woman at the desk was extremely rude to me and that we take care of the owner‘s pets and have supported each other for years. He then told me that was his family. I told him that all those people in that room was my family and if their family treats people like that they all...

I used to go here a lot through my childhood into my teens. My friend and I would meet up once or twice a month and come here to skate during high school. It was a nice little rink but it was always crowded. They would always play the same music that wasn’t that good to listen to. The last time I was there ruined it for me. I am a person who looks at the rules, makes sure to follow them to avoid confrontation. This happened right before they posted their new dress code and really updated the place. I was wearing a cropped tank top because I would always get hot with the huge crowd stuck in the tiny room and I walked in with a jacket as it was chilly out. As I was heating up I took off my jacket and skated for a bit. My friend and I went to the snack bar and got snacks. The lady who was running it told me, “to cover up or I will be kicked out.” Uh I’m sorry, that was rude. How about be respectful, tell me that the dress code says I am not allowed to wear straps and crop tops to inform me of this policy and ask me to put something on top of it so that i can enjoy the night?? They treat you like trash even though you paid to be there. Of course if i had known I wouldn’t have worn it… And to top it off, since i was sweaty and hot, I ordered a drink and sat down to drink it really fast before I had to get up to cover my shirt, but she got SO MAD that she sent the security guard to tell me to cover up that second, so he followed me and made sure i put my jacket on. it was literally 1-2 minutes after she told me at the counter. Btw i was 18 at the time, an adult. Maybe that women deals with so many kids that she forgot how to talk to an adult. Or maybe she doesn’t see me as an adult because of my idiotic generation. But most of the people here are friendly and do there job very well. This experience was just the final straw as it was getting too small for the amount of people it was getting, the increasing strict policy where it made me feel like it was more for little kids than teens and adults, and the increasing price as well. JuSt MaKe SuRe YoU rEaD tHe DrEsS cOdE bEfOrE cOmMiNg LiKe YoUrE aT...

We attended a birthday party here, and we encountered rude staff and poor service. Starting with the girl behind the ticketing counter. Very abrasive to people attending the party and to the parents of the birthday kids. She was extremely rude. Everything for the birthday party was on a clock, and trust me, they weren't going to let the small little space you rented for the birthday go 1 minute past the time you reserved. The kids had to hurry and open presents, do cake and ice cream, and get out of space. You couldn't even enjoy watching the kids open presents or your cake and ice cream for that matter because it was so hurried. We asked for help getting a hold of a state frame for help with a new skater, and the staffs response was: Welp looks like you are out of luck.

Overall, I would not recommend any kind of party here for your kids, or if you need help with anything here, you are on your own. They need a full staff overhaul, too. I dont know if it was the owners or family, nothing about this FUN place is welcoming other than skating. Spend your money at Champs...