Beware! This woman ruined my brand new $1,000 dress. It was my worst nightmare and I regret ever taking my dress to her. When I arrived I noticed her business was extremely disorganized. Instead of judging the quality of her work based on on that, I remembered the 4.8 rating online and chalked the disorganization up to possible brilliance. She pinned up my dress and said I could make an appointment for 2 weeks from that day to pick it up. I made an appointment accordingly. Then, I got a message an hour before I had an appointment to pick it up and she asked 1) if I had a picture of my dress, and 2) what I had asked her to do with it. I think she lost my dress in the disorganization and had no idea what to do with it when she found it. She then asked for more time to finish it. I could not pick it up until the following Saturday, a week later because I live 30 minutes away and had other plans/work. Another week goes by. I get another message from her same day of the appointment- she asked for more time because she was at church and wanted to go to lunch with her friends. I said I could wait a few more hours but needed it that evening. When I arrived later that day, she was not ready and did not answer the door. I had to wait 30 minutes for my dress. When I took the dress home, I noticed snags in the threading that weren't there before, uneven alterations that appeared to be a simply cut with scissors that I could ve done myself (but better), and worst of all, my dress now reeks of food because she had been cooking in the same area she stored my dress. Had I known that were the case, I would have never taken my dress to her. She would not give me a refund and now I have to go pay someone else to save my dress before my wedding. When I told her about the dress smelling like food, she said she was sorry, and that she did not have air conditioning. What? I would never take anything to this woman. She may have been good at one time, but now she...
Ā Ā Ā Read moreI reached out to Galena at Mirabilis Bridal in February to start alterations for my August 2024 wedding. Despite her flat rate, I wanted to confirm costs and alterations required.
During my first consultation on March 22, I discussed the alterations needed and the possibility of creating a second dress from the excess fabric. Galena assured me that the alteration was feasible within her flat rate, including adding a corset, cups, and pockets. However, she failed to add the pockets as promised and insisted on only one bustle button, which seemed inadequate. She also stated that she was able to create a specific second look dress for me with excess fabric for an additional fee.
By late May, I needed my dresses completed before relocating out of state by the end of June. Despite booking appointments as instructed, Galena continued to delay. When I finally received the second dress, it was poorly executed, with uneven hems, visible stitching, and overall shoddy work. Galena refused to make further corrections, citing time constraints and her day off, leaving me in tears.
Upon relocating, I consulted another seamstress who identified several issues: my dress needed significant resizing, and the single bustle button was inadequate, I actually require 9. Fixing these problems cost an additional $450.
In summary, while Galenaās intentions might be good, she overpromises and under delivers, leading to costly and stressful experiences. Her shopās disorganization and chaotic environment only add to the dissatisfaction.
Brides, proceed with caution and consider other options to ensure your special day is stress-free.
Update after my wedding: the corset that Galena added, because she didnāt want to take in my dress (it needed to be taken in 2ā at my waist) broke before the ceremony. Iām so glad I followed my gut and went to...
Ā Ā Ā Read moreWe are so lucky and happy to finally find this store! We came all the way from Berkeley because we could not find anything comparable in all East Bay! This is the only place where you can find wedding dresses from natural materials which is so comfortable to wear! New dresses are from Mirabilis own collection. If you are at tight budget - the store offers a big range of second-hand dresses which you can upgrade together with tailors. They also can renovate your moms wedding dress or color the dress you have. The price range is great and the service is pleasant. If you are looking for the dress of you Dream - it is defiantly the best place around the Bay! We discussed the dress directly with tailors and their experience is fantastic! Love you and...
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