I bought a used boat lift made by these guys. I called them up and they sent me the original manual and all of the bolt sizes so I could take it down for transport and even walked me through setting up the lift for my wakeboard boat (was previously used for a pontoon). They had the parts I needed to me in less than 24 hours (I live in Michigan so fast shipping) and I couldn't be happier. The lift is extremely well made. I am trusting it with my Malibu Wakesetter, what more can I say!
I worked with...
Read moreI called my dealer in Canada looking for boat lift parts. They in turn picked up the phone and called Nucraft on my behalf and talked to a gentleman Rory. Within half an hour, Rory was calling me direct asking for my shipping address and only 3 days later, I have the parts I needed in my hand at no charge! I love my vertical PWC boat lift because it is a great piece of engineering, light weight and 60” of vertical travel. Nucraft builds a great boat lift. Thanks so much for your excellent...
Read moreOMG! Just had the best customer online experience every with Rory Gnatkowski at Nucraft! Last night I sent a picture of the boat lift wheel with missing knob and asking if they have replacement knobs.
This morning I receive an email back from Rory and asking for my address and the part is on its way! What a refreshing and positive experience!
They will definately be in my phone book for any future items we made need. Thank you...
Read more