CVS — Local services in Holbrook

On 12.28.2019 at 4:20 - 4:30 pm My daughter and I were racially profiled in this store. While we were shopping, an announcement for a security sweep was requested overhead and then the store manager (Heather) showed up to ask if I needed help. I said no thank you and proceeded to review a product of interest, then the store manager (Heather) decided to linger near me. I walked to another location and watched her, watch us. Racial profiling is NOT cool. I called the store and spoke to her personally. Train yourself and your staff on the proper way to prevent loss in your store. Profiling innocent people will lose patrons and taint the CVS brand. I'm disappointed and will never return to spend my hard earned money at 480 N. Franklin St....

Got rushed the second we walked in the store. Employee said they close in 5 minutes when I had 15 until 10pm. Then she proceeded to tell another employee who gave us the actual 10 minute warning “no I have school in the morning and I’m not saying here until 10:30 at night”. Bad customer service all around. If you have something or somewhere to be then get scheduled accordingly. Employee was also on her phone infront of the door while we were checking out in...

This pharmacy have horrible attitude I had one pharmacist hang up on me and when I paid for a prescription online and forgot I did I paid cash spoke to the manager and he never called me back went there and he said they could only put it on my card went back again with my card and he offered me a store credit cause he couldn't put it on my card they don't like there jobs hopefully they hire some pharmacies that can be a...