G Millwork | Interior and Exterior Doors Miami and South Florida — Local services in Homestead

These people are SUPER unprofessional. And quite frankly they are disorganized and frantic. The girl Ester who answers the phones is always confused and seems to be running around like a chicken without a head. It has been such a horrible experience since the second I called. It was impossible to get a quote or appointment. I kept being told I would be called back, but I was the one that had to keep calling back to follow up. Finally I went into their office and Ester had coffee stains all over herself and looked very messy and confused. I finally selected everything I wanted. Then it took forever to get a quote. It went from Monday to Tuesday to Wednesday and finally I got a price Friday. So it took a week. I don’t understand, do they not know their own prices? Then again another mission to set an install date. I had to keep following up with them. Awful customer service. Then the day of the install they arrived 2 hours late. When they finally arrived we realized the doors were missing a hole for the dead bolt. They had to have a someone come pick the door up, take it back to the warehouse, cut a hole, then bring it back and install it. That took an additional 2 hours. So they added 4 hours to my day. When I called Millie she was super unapologetic and rude. She kept interrupting me and saying unprofessional statements like, “Oh well we are human we are allowed to make mistakes.” It seems like I would be the only one paying for them. There was no sympathy for me or the situation. I had to pay my cleaning lady an additional 4 hours waiting for them to finish so she can clean after them. They didn’t care or offer any support. Quite frankly the staff is quite incompetent and frankly very rude. The installers are the only people I don’t have a complaint about. They were good and professional. But the rest of my experience was trash. I regret using this company. I highly recommend you take my review into consideration. The other 5 star...

This is the fifth door I’ve purchased from G Millwork | Interior and Exterior Doors, and I couldn’t be happier with their service and quality. I’ve worked with many companies in the past, but none come close to the level of care, professionalism, and attention to detail that G Millwork provides. From the owner Millie, who is warm, knowledgeable, and always attentive, to the team that comes out to do the installation, every experience has made me feel like family. The craftsmanship is unmatched, and the service is consistently excellent. I’m truly grateful for everything they’ve done and highly recommend them to anyone looking for top-quality doors and outstanding service....

I recently purchased doors from this company and couldn't be happier with my experience! The quality of the doors is outstanding—sturdy, stylish, and exactly what I was looking for. A special shoutout to Millie for her exceptional service throughout the entire process. She was always quick to respond, kept me updated, and made sure everything went smoothly from start to finish. The prices were also very competitive compared to other places I checked. Highly recommend this company for anyone looking for top-notch products and fantastic...