Wow! What can I say about this company. First off, when we lived in Ohio and purchased our Florida home, RGP took care of our pool for over 2 months while we were transitioning to Florida. Our pool equipment is from the dinosaur age and about two weeks ago my pumped finally died. I called RPG to get a quote on new pool equipment. Ryan and Jordan stopped out and took a look at what I had and gave me a quote for a new pump, cartridge filter and salt water generator. They were both great to deal with and professional. My equipment came in pretty quickly and I was trying to keep my pool from turning into a swamp with no circulation. Hurrican Idalia was all over the news and was about to make landfall the next day. I got a call from Jordan from RGP and he said I'm coming out to your house to get all your new equipment installed before this hurricane comes in. I couldn't believe it! Jordan came out and installed all our equipment and was gone by 1pm! Talk about going above and beyond with customer service and professionalism. I mean, the forecast looked grim that day and it did end up turning into a decent day, but these guys have families and storm prep to do just like everyone else. I can't say enough good things about RGP! Thank you so much for everything, my new equipment looks great and the salt water is SOOOOOOOO MUCH better than using liquid chlorine and pucks!!...
Read moreRPG Screening and Pool Services is, hands-down, the most reliable, professional and pleasant service contractor I have ever dealt with. Unlike most others companies, RPG responded right away to my request for an estimate on my pool equipment and enclosure, and the communications during the process were outstanding. Ryan’s wife Nikki was exceptional at taking care of the logistics for RPG, and keeping me apprised of the scheduling, especially when plans needed to be shifted due to bad weather, etc. Ryan has a wealth of knowledge regarding the upkeep and proper maintenance of pools and answered my many, many questions thoroughly. Upon inspection of the filter and pump, Ryan did not try to push me into buying new equipment, since what I had, although somewhat aged, was still working efficiently and simply needed to have a couple of leaks in the piping addressed. But I didn’t want to put off the inevitable. Again, Ryan got me just what I needed rather than trying to sell me something more unnecessarily costly. This is integrity that is not often found in businesses these days. I also had RPG rescreen my enclosure, since it was deteriorated, with many holes. Ryan has a wonderful, friendly and well-organized team, who worked very effectively together and when the work was finished, cleaned everything up beautifully. I highly recommend RPG for any of...
Read moreI purchased an investment property in Homosassa, FL in April 2021. The property has a Salt Water inground pool. I hired RPG Screening and Pool to maintain the pool. It was a fantastic decision! This is the best pool company around. The pool has been spotless and well maintained at a reasonable cost. I highly recommend RPG!
Update: BIG CHANGES! Warning: Declining Service Quality After years of decent service, this pool company has gone downhill fast. In the past three months, my pool turned green three times, they made unnecessary pump repairs, and never fixed our robot vacuum. The owner, Ryan, plans to dispute my claims instead of addressing the issues—definitely not good customer service. We’re now heading to court.
Avoid the hassle—there are better options in Citrus County, like Done Rite Pools and Sugarmill Pools. They’ve helped restore my multiple pools quickly and...
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