
Flew in from Kauai trying to get a anniversary gift for my wife. We dont have pro shops on kauai anymore, so flying in to oahu is normal. Waited all weekend to call to find out they did indeed have the ball she wanted, so i drove all the way from wahiawa to FT Shafter and waited 30 minutes patiently for him to finish drilling other balls, all to be refused service because my wife wasn't present(because it was a gift) and she wanted normal house ball drilling. Uncle claimed "this is a ProShop and this isnt professional request". Like I understand that this is a "Pro Shop", but all I wanted was to get this beginner bowling gift for my wife for a special occasion. It wasn't an over the top request just a beginner ball drilled with house ball holes. No bowler starts out and is immediately a Pro Level Bowler and everyone's got to start somewhere. I understand the request was odd but the way it was thrown in my face because it wasn't "professional enough" really ticked me off. Definitely more because there was litterally no Aloha or even basic Job Professionalism.
Long story short went to 5TZs and John didnt even blink when I asked him the same request. Definitely dont recommend FT Shafter go see John at 5TZs at leeward Bowling Alley. He will take care of you with a heart full of...
Read moreStaff was rude and Unhelpful. Asked for bowling hours and guy told me to go to the front door and look. I went out and stared at it and only saw the hours for the restraunt. Went back in and shook my head. He goes back out with me and sees there were no hours on the door. He then rattles off hours and leaves.
Proshop was good. Roy was very helpful with getting a new ball And drilling holes. He came out to the lane to make sure we were happy with the ball and fit....
Read morethe bowling center is in the Fort Shafter military base. it can be publicly accessed by requesting a pass at the gate. you just have to present your valid driver's licence, updated car registration, safety check and insurance and if you have passengers with you, they need to each show a valid ID. we usually go weekdays between 1 to 3, and going in is a breeze 😊. the place has 22 lanes, homey, plenty of parking spaces, a snack and sport bar and friendly crew...
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