Hopedale Community House Inc — Local services in Hopedale

I have never ever written a review before for anything... EVER.... Good or bad.. I guess I just forget to. I will NOT forget to this time. I swear this has to be one of the worst experiences I have EVER had renting a facility. I have rented many facilities to host parties for anniversaries or just for fun wholesome events. We have never had a problem with any of them. In fact, many of them have said how clean and respectful of the space we were. We are an extremely tame group of 40 people who were watched like hawks by the man "in charge" all night.

Tara was very reasonable and easy to deal with, but this man was just rude. He did not want to have to deal with renting the room tonight. He let me know that had it been his decision ,we wouldn't have even been allowed to have the party there because it was too last minute for his taste. He said if it wasn't for someone coming to help him he would have said no. If you ask me, he should not be angrily telling me that he wishes we weren't there. It made me very uncomfortable to know how upset he was to have us there after I had already paid for the room. Many people mentioned to me how uncomfortable they were with him and that he was being very persnickety about anything and everything he deemed someone doing "wrong" while bowling. He didn't even want anyone standing up when one person was bowling. He wanted everyone to be seated until it was their turn. I have NEVER, even in regular bowling alleys, been told how we should be positioning ourselves when waiting for our turn.

Then, we started bowling at 7:10 and were paying $30.00 for 2 hours of bowling (I was going to pay the $15 for the second hour even thought I was aware we had to stop at around 8:50). Without telling anyone, he shut the children's lane down at 8:20 because he didn't like that they were in the lane with "no adults," when there were five adults (the children's uncles and fathers) in the lane right next to them. When I brought that to his attention, he told me we should be cleaning up anyway because we had to be out of there by 9:00. Um... no thanks, the people who were bowling were guests and there was no reason they had to stop bowling before, at the earliest, 8:50. They weren't going to be cleaning with me anyway! And that was definitely NOT his decision to make. And it was so rude to just shut the lanes down without notifying me, who was paying, of it. I was so embarrassed to have guests coming up to me asking why he was shutting the lanes down on them mid-game.

This was supposed to be a nice, happy event for my sister's anniversary, but he made it miserable. At the end when I was trying to talk to him (very nicely I might add) about the bowling situation, he was being very rude, and telling me again he did not want to have this party there tonight. I told him that it wasn't my fault that someone told me yes to a party, no one mentioned it was too last minute. I (very tactfully and quietly) told him that he was making a party that was supposed to be a happy occasion, quite frustrating because he was being very knit picky with everyone there and was being a bit unkind. He got angry and stalked away while I was mid sentence and said he was calling his boss to come and I could deal with her. Tara came, I spoke with her, she was very nice and we had everything figured out in about 30 seconds.

All in all, he ruined the evening. I feel bad for him because he obviously was upset about something tonight. It seemed that since he wasn't having a good time, he didn't want anyone...

Absolutely rude staff especially the big guy... What should have been a celebration was nothing but stress and aggravation! Wouldn't honor the contract, treated guest with destain!...

I’ve been going to the Hopedale Community House for over 15 years and can’t tell you how much I enjoy the...