After my faithful 40-year-old washer couldn't be fixed, I wasn't looking forward to the learning curve involved with buying a new washing machine, but everybody at Spotts Appliance was so helpful. Tessa was great with explaining all the options of the different models in the showroom, and I felt confident about my selection when I left. The delivery guys were so upbeat with manipulating my newly-selected Speed Queen to a very hard-to-access basement and then removing my old washing machine which was probably even more difficult. When they were finished setting everything up, they gave me another "crash course" in operating the new one. So far I'm loving my new Speed Queen washer and I haven't ruined my clothes or the washer yet, so they must be good teachers - Lol! I am a first-time customer and I couldn't be more pleased with the...
Read moreMy new washer was just delivered and I couldn't be any more pleased with the service by Ethan and Brad. They had an extremely difficult job: both the new and old machines needed to be lifted above a chair lift rail and carried up a flight of stairs. They were cheerful and respectful, there were no nicks, they cleaned up the packing materials and then waited for me to return from picking up my husband so they could show me how to work the washer. AND they shoveled snow off the outside steps while they waited. What wonderful people. I will never buy an appliance...
Read moreWe were very pleased with Ethan & Brad, the technicians who installed our over the stove microwave. They were very friendly and precise in their work. They had to make some adjustments to our cabinets to make this fit even though there was one there before....
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