Zions Gate RV Resort — Local services in Hurricane

Very welcoming at Zion. we moved here in May and was staying at a different RV park (W. W.) Though it had grassy areas and several open lots the entire time of our stay at said other park yet we were never allowed to move our trailer, we was placed right next to the office up against a fence and only concrete out our front door. There was myself, daughter, and 1 year old grandson we made it work the best we could but it being a big move and both of us down sizing dramatically the change was a bit tense at first plus the heat and all the moving we had a few arguments but only lasting a few min we love each other and got over it fast within our first week we was told we would be evicted if we even had 1 complaint and lucky they were letting us stay. We were told the grass area behind our RV was shared our neighbor was rarely home and when was never out side we used the grass area 1 day with the baby and we was wrote up for encroaching on others space. We had requested to be on a list for permanent lot through the winter and told there was no room for us though there remained several open lots. People were smug ignorant and condescending towards us never feeling we were welcome. My daughter came to Zion park and they were full though hearing our situation they didn't let her leave finding her a spot and welcoming us in. She has lived at Zion just over a month and I left to Phoenix she has stated how happy and comfortable she has felt here and truely seeing how the previous park actually was burdening on our lives literally she is so happy they forced us to leave to bad it hasn't happened sooner because Zion park all around offers amenities to enjoy but most importantly a sense of belonging and comfortability . I highly recommend this park to others visiting or staying amount all other park...

We recently visited Zions Gate RV Resort , At first I was a little skeptical after reading a previous review I had read but I’m so glad we decided to give it a chance! First of all We called to make a reservation and spoke with Karen whom was very very kind and so accommodating it was absolutely wonderful customer service, I mean WOW what an awesome woman! When we arrived the first thing we noticed is how clean and kept up the property was, it was truly beautiful and so much shade provided in the lots! We were greeted by Gordan right away whom directed us to our reserved lot and offered Assistance pulling into the lot, he was very kind and knowledgeable and so helpful we were instantly sold on this slice of heaven!! We were able to connect to the power and water instantly with no trouble! The clubhouse was warm and inviting with lots of space and very clean the only thing I really noticed that could’ve been updated was maybe the painting on the walls around the pool but have dealing with HOA myself I completely understand how long these things can take to be approved and the work order started. That being said the paining wasn’t bad it just could’ve been updated. The area was beautiful and there was so much to do! Before departing we got the pleasure of meeting the property management Curt and Jackie, such an awesome couple they were so kind and Went out of their way to go through their scheduling and books to accommodate us to stay an extra night that was unplanned due to an unexpected maintenance issue with our vehicle! I would absolutely recommend this place to everybody I know and even those I do not know this was an amazing experience and we will be returning for many years to come! Wish I could give it a ten...

Booked months in advance so our group could be together. Arrived and was told I would not "FIT" in the spot reserved. Site description was a 30 x 45. I have a 35' class A and a 30 ' enclosed trailer. The description is NOT the useable parking area. I was told this happens all the time and should have called and NOT used the online service. $25 a night extra for my trailer on the other side of the park. Others in the group were HARASSED and THREATENED to be TOWED if they didn't move from the spot THEY parked them in. POOR or Lack of communication between managers. I understand mistakes happen, but the level of unprofessionalism from THEIR own errors was uncalled for. Will not be staying there again. Find a place that actually wants you as a guest and is not put out that you reserved a stay with them. Paid for and reserved spots in the group were occupied and was told to stay at Wal-Mart till it was available without a refund for the paid day. Not a fun way to spend...