Cycle Pro LLC — Local services in Independence Township

I brought my 2024 Suzuki DR 650 to John at Cycle Pro, when two Suzuki dealers in Northern New Jersey were unable to schedule my bike for repair. The dealer I bought the bike from couldn’t guarantee the work would completed in a timely manner. They suggested I drop off the bike and they would try to get to it over the next couple of weeks!! This was a brand new Suzuki DR 650 model year 2024 with only 23 miles on it. The bike sat over the winter for approximately one month and would not start. Both dealers referenced the fuel in the bike as the culprit “yeah ok” when in fact, the fuel was only two months old and had fuel stabilizer put in it over the winter. I questioned the fuel being the cause and was told that the work to repair the bike would not be a warranty item on a brand new motorcycle because it had to be the fuel causing the no start!! The second dealer I contacted said he wouldn’t be able to get to me in until sometime in November 2024 9 months later because he had no staff to make the repairs. The one good thing he did do though was recommend John at Cycle Pro. I called John and he said to drop off the bike asap. It was dropped off and returned to me three days later, and guess what!! There wasn’t a problem with the fuel. It was debris in the fuel system that occurred during the manufacturing process that was causing the problem just like John thought it might be. He diagnosed the problem, cleaned and adjusted the carburetor, and now the vehicle starts and runs better than it ever did, including the day I picked it up from the Suzuki dealer. And FYI the gas that was in the motorcycle was used to drive the motorcycle from Hackettstown to Morristown without a single problem . Unfortunately, many dealers only sell the product but don’t service it and it’s people like John that make all the problems go away. I recommend if you have any kind of motorcycle problem that you go see John Aquino at Cycle Pro in Hackettstown and make sure that he gets to fix your bike and no one else. I assure you, you will not be disappointed. Thanks again John for a great experience. Five stars all...

What can I say but WOW!!!! Truly amazing owner John is the epitome of kind, helpful and honest!...Was recommended to him by a yamaha dealer who doesnt have a service center...Went to Johns shop and spoke to him about my problem. Under the clock moving out of my house and needed to have my non running bike fixed in a matter of days...he graciously said bring it in the next day...got their with the bike on a trailer and before I could unload it John went right to work seeing what might be my clutch cable issue....fixed it in a mater of 10 minutes...we put oil in the machine fired it up and ran thru the gears. All good and problem solved. No john could have easily fed me a line that it would be days to get in the que to be looked at and once in said it was this or that and charge whatever he wanted for time and parts...instead this angel with a heart of gold and integrity fixed it in a matter of minutes and refused payment...I however insisted since he spent several times on the phone with me and then took time out to address my problem immediately...John is a TRUE bikers dream who with treat you right with kindness, honest and intregrity. I see why this other yamaha dealership has been working with him for over 20 yrs!!!..... ps- in case you see this..Thank you so very much Jay at cycle exchange (andover, NJ) for the recommendation to come see John!!! I highly reccomend John Cycle Pro Racing Hackettstown, NJ to EVEYONE who needs their bike...

I’ve been bringing my motorcycles and dirt bikes (multiple makes / models) to John at Cycle Pro for over a decade. He not only does all my servicing, but he has done all my suspension work on motorcycles that I’ve needed to have lowered so that I can ride on them comfortably.

The quality of his work and his knowledge of motorcycles is superb, which is what you’ll see in most of these reviews; but it’s his honesty and integrity that really deserves a 10-star review! It’s not easy to find any mechanic (car or bike) that you can say you 100% trust and will never put you in harms way … John IS that mechanic when it comes to bikes.

Over the years, he’s told me “No” before when I’ve wanted to do some modification that would ultimately make a bike unsafe and I just didn’t know any better; he could’ve taken my money, made the modification, and I would’ve been none the wiser; but he won’t do that. He has an integrity and honesty that is truly admirable. Just an all-around great guy and an amazing mechanic! If Google had a 10 star review, he...