Independence Beverage — Local services in Independence

It was a Monday evening, a school night. It had been a long day at work and all I wanted was one specific beverage: a pear cider made from 100% pears. I went to Giant Eagle: no dice and more importantly, no pear cider. I checked in with the local bevvy mart down the road. Did they have pear cider? Yes. Was it made from 100% pears? The woman behind the counter ran up and down the aisles for several minutes before announcing, "33% pear." What an utter horror show. She didn't even bother to share what made up the other 66 (ish) percent. Now, I am from England and I don't like driving extravagant distances so the thought of a road trip from Macedonia to Independence weighed on me heavily. Regardless, I committed to the mission and headed off to Independence Beverage. I had no idea if they could help me nor did I have the foresight to call them and ask about their pear-based inventory. After several long minutes and at least four turns, I arrived. I approached the counter and got to the point. "Give it to me straight!" I was about to clarify my request but was quickly asked, "like pear cider?" You could have knocked me down with a poorly constructed, baseless rumor. "Made from 100 pears?" I inquired? I don't remember the answer but I do remember becoming a loyal customer. The best pear-related customer service any of us could hope for....

The store continuously plays games and will hold back any hard to find bourbon. You wait 2 hours in line for a coveted bottle for them to tell you that they didn't get anything but an hour later you know people that go into the same store and will come home with a treasure trove.. it's like they play favorites, whatever happened to first come first serve? I understand that you set limits to give everybody a fair chance but if this store you're playing with a loaded deck and I advise that you take your business elsewhere. You can see all of my other reviews and I definitely support local business but this is definitely one that I will not be returning to. I arrive on a Thursday morning to purchase a coveted bottle of Blanton's which is clearly sitting on the shelf behind the counter only to be told that it will not be sold until the following day but find out later that...

I placed 2 orders through Drizly and they did not fill either order but took my money both times ($80 total) I had to contact the store numerous times before they told me the wine I selected (2 different brands in 2 different days) was not available. I’m highly disappointed and will not purchase anything from this...