My husband and I were quite impressed with the quickness of scheduling an appointment to have tires that we purchased somewhere else to be changed, my husband's appointment was scheduled for the next morning, due to a work conflict, he was forced to cancel his original time they set up, but they were able to make an afternoon appointment for the work to be done, we have purchased tires from them in the past, and will certainly be purchasing our winter tires from them!! Service was great, very professional on the phone as well as in person.... we give this company a top 10 rating!!! Grateful for small town businesses that offer great and timely service!! I may add that we called 3 shops within 2 miles of our home in Sandy Lake, all 3 were unable to schedule anything for us, I remembered that we used Valley Tires in the past, had good service with them, sure enough we were fortunate enough again for the quality, timeliness and Professionalism we...
Read moreAbsolutely amazing customer service!! I was on I79 North, traveling with friends, and we got a flat unexpectedly. We put the spare on and get off at the next exit. Valley Tire Pros was less than a mile away. We walked in at 3pm on a Friday. Was treated to the utmost level of professionalism, friendliness and customer service. Less than 30 minutes later, the tire was plugged and we were back on the road. No effort was made to upsell us, and everyone we dealt with made us feel at home. In addition the place is spotlessly clean!! What a pleasure that there are still American businesses like this that treat customers with respect, courtesy and professionalism. No one wakes up in the morning and wants to buy tires, but if you need...
Read moreFirst and last visit. Deceptive practices that will remind you of the old days. Had to order some agricultural tractor tires for the farm. Asked what it would cost me per tire - told around $100 per tire. Failed to mention tubes were required and additional shop/install costs that pushed total well over $300. Refused to acknowledge tax exempt status for farm use despite 40 year history of filling schedule F with taxes. When asked salesperson to explain - he said I failed to ask. I explained my initial question regarding cost should’ve covered it. He smuggly stated that he was sorry that I was having a bad day - class act poking someone when they are pi$$ed. Would...
Read more