EZ Pass Smoke Shop - Tobacco & Vape & Cigars & Cbd & Delta 8 & Thc-A & Kratom & Drive-Thru — Local services in Jacksonville

This was the 2nd and last time I'll visit this place! Bought 2 packs of gummies marked $19.99 and a pack of cigarettes. My total was $89.42. I had just picked my dog up from the vet so I really wasn't paying attention. Prior to getting in the car I checked my receipt, bc I thought that was really high. I returned to the store and told her she had over charged me. She offered me to get more stuff to make up the difference, but I honestly couldn't afford it. For a refund she had to call the owner. He told her that someone had priced them wrong and they would refund my money to my card. I told them I still wanted the gummies, and that they should stand behind their price it was marked. They refused and said that they were $20 more than they were originally marked. While I waited the cashier wasted no time repricing the gummies even though I asked to take a picture of the $19.99 sticker and she refused. Then a customer walked in and asked me how I was,and I started telling him what happened. Then the cashier JoDee threatened to call the police bc I was harassing other customers! I told her he spoke to me 1st and she said she didn't care. Of course it turned out to be some guy she's planning a trip with and was just being nasty. She then told me the owners refunded the money to my account, but couldn't give me a receipt or anything to show that they refunded anything. Now I have to wait to see if I get my money back. Obviously they care nothing about their customers, unless they're dating of course, I guess. If you do shop here check your receipt bc they have no problems trying to steal from you, yet have absolutely no honor to customers about their mistakes and false...

Been visiting this shop for a while and tonight after taking a closer look at my receipt I noticed that the Store clerk had over charged me. When I brought it up to his attention he said it wasn’t him, it’s the machine, however he was very aware of the issue. Please make sure you take a closer look at your receipt, it may not be a lot that they try to steal each time however imagine how many people they do this to a day, it adds up. Also did anyone else notice that they seem to charge you more for using a debit card? About a dollar extra...

Easy to go in and out with the drive thru but inside the store is the best. So much product! Well stocked. I usually stop by for a snack and drink too. The staff is knowledgeable and helpful. I didn’t see a product in stock and asked them to start carrying it. Now it’s always available!...