Richardson Electronics Inc — Local services in Jasper

The absolute worst service that you can possibly ask for. The only reason I’m giving a star at all is d/t the fact that it is the only electronics store in town and the fact that it won’t let me give 0 stars. We started off by calling the store about our broken audio system and we were told to come up to the store and they would see us immediately. We get to the store and are told that we are going to have to wait. We were okay with this and understanding. So we talked with Jamie about concerns we were having with our audio and mentioned we only needed to explain what we needed and we would leave the boat with him and come back and pick it up. Jamie immediately went and helped other customers, who got to the store long after we did, while we waited for 1.5 hours. We finally got his attention and he continued to say it would be another little while of a wait. We left and will not be doing business with Jamie and I would highly suggest people to not waste their time at Richardson’s electronics...

went into richardson electronics hoping for, i don’t know, basic human decency and maybe a little help with my car radio. silly me. i mentioned that i thought it might just be unplugged, just trying to give some context, and was immediately hit with the ever-so-charming response of, “well if you already know what’s wrong, maybe i should just hire you to fix it.” stunning customer service. someone give this man a trophy. after that, he proceeded to explain how quotes work, like i’d never encountered the concept of money or basic transactions before. thank you so much, kind sir, for enlightening my poor, feeble brain. how would i ever survive without your condescending wisdom? can’t tell if he was just having a bad day or if talking down to people is a full-time hobby. either way, 10/10 on making a paying customer feel like a complete idiot. definitely won’t be back. but hey, if you enjoy being treated like you’re bothering someone just by existing, this place is...

went into richardson electronics just looking for a little help with my car radio. i mentioned that i thought it might just be unplugged or not connected properly, y’know, trying to be clear, and immediately got hit with some smart remark like, “well if you already know what’s wrong with it, maybe i should just hire you to fix it.” hilarious! then he kept talking to me like i had no clue how quotes or service work, like i’d just rolled in from another planet. super condescending, like he was doing me a favor just by standing there. not sure if the attitude was because he’s sexist or if he just enjoys being rude to customers for fun, but either way, it was grossly unprofessional. if treating people like they’re beneath you is part of the business model, congrats, you’re nailing it. won’t be back. ever. and i’ll make sure everyone i know hears...