
I need to up dated this review since Rachael, the Malibu spa' manager gave me a call after she find out what happend on October 22@1 pm when I went to Malibu spa for a facial. Rashael, gave me a call and she apologized for the way I was treated by one of her staff who not longer works for her. She asked me to go back to get my facial but I was hesitant to go back but I gave them a try and I don't regret it. Rachael, did a very intensive facial, she personally took care of me and she treated me in a way that I wasn't expected. She is very profetional, caring and she knows her job, she also gave me a shoulders and scalf message. I felt like a diferent women when I came out fron her spa. I was almost crying driving home. Thank you Rashael and thank you to her brilliant girl who was in the front desk with a beautiful smile. I found the spa that I was looking for and I can't wait for my next Vicit on Dic 17.I . 😦💥💥💥💥💥Not satisfy at all with my facial with Krystal. I didn't feel welcome. At first when Krystal called my name, the first thing that she told me was to clean my face without introducing herself. I move from Marion County and I was looking for a spa where I can continue my facials every 3 month. I know the feeling and satisfaction of having a good environment but in this spa my stress level went too high. I didn't feel appreciate...
Read moreI felt very welcomed from the moment I stepped into this beautiful spa! Rachel is amazing! She took the time to listen and understand my concerns and answered all my questions. She is very thorough and left me feeling confident in what steps to take for my skincare. It was my first time getting Dermaplaning with the Geneo Facial and it was the most amazing facial I’ve ever had! The spa music and shoulder/scalp massage at the end was a plus, leaving me feeling relaxed and pampered! Rachel is a true professional and I trust her with...
Read moreThis is truly the best facial I have ever had. I have struggled with milia on the softest part of my cheeks and underneath my eyes for years — Rachael was the first esthetician to FULLY remove them in ONE session. She was also the first esthetician to give me the correct products to help prevent them from coming back. I am so in love with the space and the staff. THANK YOU! (ps. Everyone that works there is so kind and genuine. Love...
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