Pizza Hut — Restaurant in Jefferson

bottom under the cheese.. I said Brittney I promise that is there not only no pepperonis on bottom it dosen't have extra sauce as I requested(the original reason for my phone call).. Brittney continued to call me a liar indirectly & I said Brittney you have been snide & belittling to me & I am sure not only wouldn't the Store Manger not be o.k. neither would your DO or the owner. Brittney goes on to say well you just got those pizzas for free.. I then say Brittney you have not done me a favor by attempting to correct to previous mistake where I was in your location for 2 hours & 3 pizzas later on my last visit & they were still wrong that is why I have a credit on today.. Brittney goes on to say that I didn't make your pizza last time.. At this point I am still trying to get her to come & pick the pizzas up so that she could see for herself that they are not correct(probably because it didn't seem if she was even sure of the correct portions from the beginning).. Nevertheless Brittney opted not to anything & I could call the store manager in the morning if I would like(which I will do).. I thought there has got to be someone I can speak to so I called one of the sister locations(Winder) & asked to speak to the assistant Manager & Courtney came to the phone(hello, hello, hello).. I said hello w/ whom I speaking to Courtney(very dry). I thought just maybe she can point me in the right direction so I explained to Courtney that I had a bad experience @ the Jefferson location & is there a number I can call.. Courtney immediately became defensive I can't give you anyone's personal # & our Area Direct want be back from vacation until next week.. So I asked is the a customer complaint # number & Courtney says no I told you I can't give you anyone's personal number(clearly this is not what I asked her).. So I say if you have a issue in the store what do you do she said you can call the GM in the morning.. I say but you are the Assistant so what do you do if it happens on your shift do you not have a customer care #.. Courtney become aggressive & defensive & exclaimed no there is not a number in this store that # is not in this store & I can't give you anyones number have a nice night & hung up.. What is happening in the industry..Pizza Hut had always been my...

I have been going to this Pizza Hut for 8 years and I have never seen this store have such an off night. They didn't technically do anything wrong to me, they just seemed scattered. My order was correct, hot and tasted good but I had to wait 8 to 10 min longer than the app said before things were ready. The customer standing with me had been waiting a lot longer than I did and he drove from outside their delivery zone to get his food. His pizza was in the heater but his wings were not ready. The man that came in after me asked for no onion but got onion. He even verified that the receipt said no onion but they made that mistake. I'm not sure if they refunded or made him a new pizza. I left before that conclusion. I can tell you from past experiences, this branch will make their mistakes right. I am going to chalk this up to an off night. I will definitely go back. My point in writing this review is if you don't know this location and you had a bad or off experience tonight or any other night. Please give them...

I ordered some breadsticks from there about a week ago, and I was shocked and disgusted to open the marinara sauce and it was old. I mean that sauce was so old that it had mold on it, and a foul smell coming from the container. I called about the old sauce and the woman had the audacity to lie to me and say that they make their sauce fresh daily, but there is no way that can be possible with how old and foul that sauce was. I took the sauce back to the Pizza Hut and showed her how bad that sauce was, and all she could say was that she didn't know how that could've happened. I will NEVER EVER go back to that Pizza Hut. I'll drive all the to commerce before I step foot back in...