Lauren Hair Salon — Local services in Jersey Village

I have been taking my kids to Lauren Hair Salon on Fairbanks N. Houston for about three years, drawn by its convenient location and skilled barbers. However, our last visit was highly disappointing.

I forgot to bring cash and attempted to use my credit card, only to be informed by the owner that she would impose a fee for the transaction. She insisted that only cash (which I didn't bring) or Zelle was acceptable, which I find uncomfortable. Her explanation came off as abrupt and lacking professionalism, leaving me frustrated.

It's essential for businesses to communicate their payment policies upfront, especially those that affect customer experience. The owner's decision to impose such a fee is understandable, but it should never come at the cost of customer service. Unfortunately, the owner’s rude and demanding demeanor was a shocking departure from our previous experiences.

I genuinely want to support Hispanic-owned businesses, particularly women-owned ones, but I refuse to tolerate poor business practices. It’s a shame, as the barbers are excellent. One has to wonder why the owner insists so rigidly on...

They treated me so good! I got recommended to go here to get highlights done by Brigni and my hair looks so so good and it’s still very healthy! I’ve gotten highlights before at another place but they weren’t great and my hair was very dry but when I got them done here she made my hair still feel so healthy and my hair is so bright and looks so good. I’ve gotten so many compliments on my hair I 100% recommend getting your hair done by Brigni and...

i got my hair done a couple of weeks ago! by Bringi! The staff was super friendly and helpful with my decision, i definitely recommend going here and getting your hair done. They are super flexible with the times and also amazing prices i wouldnt switch up and go somewhere else, i am fully satisfied aswell. i definitely would say go and ask for her shes amazing and her work...