Appliance Tech, LLC — Local services in Kalamazoo Charter Township

Visiting my Mom from out of state, I found out both her dryer and dishwasher weren't working. She recently had emergency surgery so the dishes had piled up and I desperately needed the dishwasher working. Seeing all the positive reviews on here for Josh, I was pleasantly surprised that he personally answered the phone without any time on hold. After explaining the situation and all but begging him to come out that day, he stopped by and quickly discovered the problem with the dishwasher. After doing what was needed he got it working right away!

For the dryer he needed parts so we scheduled a follow-up a few days later after the parts arrived. The dryer is now also working, and better than it did before!

Josh was professional and friendly the whole time and his prices were reasonable, should I ever need more help I will be sure to support his business again...

Dryer was out of commission for a couple weeks and after several trips to the laundromat for drying..the ol lady had enough and we nearly bought a brand new one…….until I called Josh. He had a technician out to me the very next day. ON TIME! And almost to the minute to be exact! They discovered it was a simple piece of drawstring from shorts that got wrapped around the motor and disabled it from spinning. They charged me a FRACTION of what I almost spent. I saved a lot of money using this local business. The technician was punctual, clean, very polite, and honest. I wasn’t talked into buying anything extra or anything I didn’t truly need. They simply diagnosed and fixed the problem at just the cost of the service call itself. USE THIS GREAT...

My washer did not fill water. Called them and they sent a technician. The technician said the water valve needs to be replaced. I asked what if replacing the valve doesn't fix the problem. The technician said he is "99%" sure it is the valve. I paid $200 plus for a new valve + diagnosis + labor. After a week they installed the new valve, and it did not fix the washer. Now they said the main board needs to be replaced, too, and I have to pay another $200+ dollars? If you told me in the first diagnosis that both parts need to be replaced, I would not choose to repair it at all! I do not want to replace the board, and they said the valve couldn't be returned. I wasted $200+ on a wrong diagnosis and an useless...