Cocoplum Appliances — Local services in Keene

Since below, the store manager from Keene and the repair manager from Brattleboro came out to our house and fixed problems with the stove. The stove's grounding nut was stripped -- a manufacturing issue -- and the installation had a loose connection. They inspected the stove very thoroughly, not just stopping after they found a single issue as someone less careful might have done. The stove has functioned well since. They have promised to install a replacement for the defective part. We have yet to hear from them when that will be. We purchased a GE inductive stove here two weeks ago. It has died 4 times since. If we kick or shake it long enough it sometimes starts back up. Coco plum in Keene where we bought it has been totally unresponsive. The third time I contacted them they told me to call the Brattleboro store When I asked them to either take care of it or come pick it up, the salesman said, You know what, lady, this is my last day. I don't need this.“ and...

Don't let the faded exterior and bad reviews stop you from shopping CocoPlum! I went in today and had an amazing experience. CocoPlum has an wide selection and can suit any need from a starter apartment with great, low-cost slide-in cooking ranges to a multi-unit apartment buildings that need ranges built to last through multiple tenants to culinary artists who need the highest end Wolf, Viking, Miele, Bosch, Sub-Zero, and Capital cooking ranges. For washer dyer and dishwashers they have LG, GE, Bosch, Whirlpool, and Miele. The staff is knowledgeable and friendly and was able to answer all of my questions. They are also one of the few stores in our region that is certified for installing and maintaining Viking ranges. Highly...

Will be happy to buy from them again. After a bad delivery experience w fridge from Lowe's where they went to the wrong house and never called me, I decided to try a small appliance store. Sales staff very helpful. Delivery day comes and I have a very sick dog, no time to take food out of old fridge and wasn't home. Delivery team took care of everything, unasked, and when I returned home late in the day even found all my food put neatly back in the new fridge. Felt good, like friends or family...