Pemiscot-Dunklin Elect Co-Op — Local services in Kennett

Customer service is horrible when you call numerous times and they don't answer. Takes a week for anyone to get back in touch with you. They had a simple task of just transferring power and fiber to a new address that's all they had to do. First they wanted another deposit after you have already done 400 dollar deposit at the old address. Then when it comes to the fiber again no answer. Then you finally get a hold them they say it will be six days before they hook it up. If you come out to look at house you should be prepared to install service. So if you work from home you just screwed basically. Worst...

I normally would give Pemiscot Duklin Fiber a 5 star but not after today. I didn't receive my Internet bill last month. They still don't have my correct phone number on the system. It's labor day weekend. I paid my bill this morning and can't help that the bank didn't let it process or go through till this evening. Not a happy costumer. My home schooled child didn't even get to finish his assignment before the end of school today. Your billing department should have someone on call 24/7 regardless of office hours...

Been trying to get energy assistance for over a week now. Hopping back and forth between this company and the electric co op. And they keep saying "they're gonna send" my pledge to them. And time and time again they do not receive it. Unprofessional. Didn't understand where I was coming from as a person who can't afford to put money on every day it's really stressful living day by day on the brink of my electric going off. Everytime I call they talk over me, he rude, or send me to 5...