Hamrick's of Kingsport, TN — Local services in Kingsport

I had a return of merchandise with receipt. I took it to the desk upon arrival and the clear said to pick out what I wanted to exchange it . After being there and trying on several shoes I decide on a pair of other type shoes . I also picked out 20$ shoes for my husband A necklace set. And two jars of Loreal revital lift. When I went to check out I showed the cashier my damaged sandles that broke on the second use. At first the cashier was going to give me my money back but I told her I want to exchange for something I could use. She should have told me then that I could not do the return instead I log allowing me to be in the store for 3 hours. This was a total waste of my time. I drove almost 50 miles round trip to be. DISAPPOINTED. WITH THE EXPERIENCE. I REALIZE YOU ARE NOT WALMART BUT LETS GET REAL. YOU SHOULD TREAT ALL CUSTOMERS THE SAME. THIS IS NIT THE FIRST TIME THE PERSON IN THE SHOE DEPT HAS BEEN RUDED OVER PUTTING AWAY SHOES. THAT CUSTOMES LEAVE OUT. MY HUSBAND HAS DEMENITA AND ON A TRIO THERE 3 years ago he was fused at because he left shoes out while I was looking at clothes. I will NO LONGER PATRONIZE THIS. STORE WITH RUDE ASSOCITES. I DRVE TOO FAR TO BE TREATED THIS WAY. I KNOW THE SHOES COULD NOT BE RESOLD BUT COULD BE WRITTEN OFF AS DAMAGED MERCHANDISE. ITS APART OF DOING BUSINESD. I GUESS YOU ARE JUST LIKE CRAERBARREL BAD SERVICE BECAUSE YOU ARE ON US. I 81 AND YOU THINK I NEVER SEE THIS CUSTOMER AGAIN. YOU LIKE THE CAR SALES MAN THAT LOST THE BIG CASH sale because he thought the bib overhaul framer was poor when in fact he had enough funds to pay cash for the vehicle up front. You need to treat all...

Busy place, lots of stock, floor is a bit crowded. Great buys! Women's sizes range from about 4p to 24w. Didn't have a chance to shop the men's section, but it was full of good brands. Cute little girls clothing at about 75% off what I have paid for the same brands in the mall. Good selection of name brand shoes, much cheaper than other stores. Wish they had 2P dress pants and xs tops. If you are looking for that very small petite, I couldn't find any, but that is typical for the Tri-Cities area. We will be back, but earlier in the day next time! Everyone was very helpful and pleasant, but the store was very busy for a Wednesday afternoon! Long checkout line, but it's one line for multiple checkers, so just know, look for that long line. It goes pretty quick once you figure out...

I went there with my grandmother to get shoes . Worst customer service of anywhere I have ever been. There was a young girl we asked for service from and she wasn’t helpful, rude and also just kind of walked away after we said we didn’t want that shoe did say oh they may have a different one or anything.Then as we’re waiting to check out. The lady behind the desk not the cashier lady I guess a manger Decided to tell me to please watch my child that was in the buggy I was holding onto and turned for a second and acted like I wasn’t watching my child. Snooty snuck up service except for the one older lady that came and walked up to ask if we needed anything out of the 1 hour we were there. I will not be back and would not recommend this...