Carquest Auto Parts - Moser Tire Service and Auto Part — Local services in Kouts

I dropped my wife’s car to Moser’s because the car was making a “popping noise” in the passenger-Front side, the check engine light came on, and a oil change. I picked the car up today and I was told they changed my rear passenger side brakes (only one side) because it was “metal on metal”. They also proclaimed they check engine light was turned off. I paid $600 for the work (the most important issue wasn’t even addressed). I asked about the “popping noise” three times and finally I was told that “one of my mechanics said something about it” and “if it continues, bring it back”. So, what I gathered out of this situation was “the main issue is to much work right now so, we found something easy to fix so, we can still charge you $600”. Ultimately, I paid $600 for work I didn’t want done, an oil change and for one of their mechanics to play “ dr. Seuss“ with my actuator. I have a long history with moser tire and the past four experiences have been negative. I was reluctant to blast moser tire on Google but, I just WASTED $600 and after asking about the main issue (popping noise which probably is it bushing or tie-rod end”, I wanted how many people moser tire does this...

I think the biggest take-away is that people will have something to say always. Bottom line is the services rendered by Moser is not only don’t right the first time but they are reasonable, extremely reasonable. I can’t say how pleased I have been with the work on my vehicles that’s been completed. Honest work done fast and at a fair price, I can’t say I have encountered many small automotive outfits that can be within these lines. I would send a single mother or teenage daughter here and not think twice about it because I know they will be treated right and not taken advantage of which is nearly unheard of. I’m proud of this establishment being in my hometown as they are a true representation of what integrity is and looks like. Thanks for making this town a little more wholesome and honest with your services! We hope your business is around for years to come and hopefully...

We love Mosers! On many occasions, they have been upfront and honest with me, even if that meant we wouldn’t be using their services. They also go above & beyond for us, many times coming to our house to get our vehicle because we couldn’t get it there due to a flat tire, etc…. They are always efficient and on top of things. We are so happy to have Mosers in our...