Stems N Such — Local services in Kouts

I ordered flowers for my mother for her birthday through 1800Flowers and she unfortunately received what looked like low end Walmart quality flowers thrown into a small vase that were half dead. The petals were falling off and she had to arrange the flowers herself upon delivery because they looked as if they were thrown into the vase with no care. The handwriting on the card was not legible. Upon reaching out to 1800 Flowers, they submitted a request to have a new bouquet delivered at no charge which I agreed to. My mother never received another bouquet. It is unfortunate that they get away with this because those who order through 1800 Flowers have no clue what florist the arrangements are going to come from. They trust there is a floral shop that is competent that will deliver something nice to their loved one. For those looking locally for something nice, take the trip to Valpo or Crown Point to a...

I ordered the Blushing Sweetness for my parents 50th wedding anniversary. I got the medium sized bouquet for $125 plus $10 delivery fee. It was delivered on time on their anniversary, and left at their front door when they did not answer right away. My mom said it was possibly the most beautiful bouquet she has ever gotten, and even my dad was impressed. I can see their reviews have not been overly positive on here, so I just wanted to say that we were very pleased with what we got for what we paid! I thought the $10 delivery fee was exceptionally reasonable and was surprised by that. The bouquet was not exactly like the picture I chose from on their website, but I realize sometimes they have to make substitutions based on what flowers they have in stock and the season. Regardless, very happy with what my parents...

My mom received flowers from sister ordered through 1800flowers for Mothers Day. They never even knocked on the door left them on top of a row of mailboxes in the apartment hallway! She is disabled and didn’t even know they were there a neighbor brought them in to her . The arrangement was nothing like the picture and dying the day she received it! She paid $70 plus delivery and fees for something not even close to that in value! It is shameful and disgraceful that they take such advantage of people ! When i called to speak with him he was extremely rude and refused to apologize told me I’d just have to complain to 1800flowers. They don’t even...