Upon my arrival, i noticed that the dealership was very clean & well maintained. They had a huge selection of trucks, cars, ATV âs, side by sides and even motorcycles & boats! I was immediatly greeted by an outstreached firm handshake & a smile. They offered me a cup of coffee or a cold drink. ( i thought...âNiceâ!) My salesman was a young man named, âBradleyâ. He was well dressed , well spoken, well mannered, & well groomed, as were the rest of the staff that i encountered. Every question i asked was answered with a product knowledgable response. I purposefully asked him a few questions to see if i would get a truthfull response, or some excuse, or a plain out lie. I actually received an honest response EVERY TIME...or, admitted he didnt know, and found out the answer for me. The ownwer of the dealership cane out and introduced himself also. He seemed to be a real downhome truly nice guy with a great sense of old school business ethic. Something that has become a rarity in this day & age. An honest used car salesman, a reputable deslership, and a business owner with good ethics! NEGOTIATING PRICE... I decided the truck was exactly what i had been looking for & entered the negotiation phase of the purchase. Even though tne truck was already advertised at an unheard of low price, they still were willing to negotiate with me, and we quickly agreed on an even lower figure than i thought possible! There were a few things on the truck thst needed attention, They even agreed to take care of those as part of the deal. I was simply FINANCING.. I was introduced to the person in charge of âF&I (finance & insurance). I informef them that, My credit isnt stellar, but it isnt terrible either. I was quicky assured that there would be no problem with getting me financed. They said they had several loan institutions that would would be to glad to finance me a ride. I gave them my basic info & they went to work for me. They had kept the dealership open after hours to sell me the truck. I told them i would see them the next day to take delivery, bidded them a good night & left Within n minutes of artival they i noticed the truck freshly washed & vaccumed sitting in fromt of their showroom. A paper was hanging from the rearview mirror stating that tjis truck was, âRESERVED FOR MR. PARKS â What a nice personal touch! My own credit union had offered to finance the truck, as well ad theirs. To my complete surprise, their finance companyâs intrest rate had beaten my credit unions offer! I signed the papers, got my keys, and was escorted out to my new ride. Bradley wanted to take a coupe of pictures with my wife & i with the truck outside the dealership. He stated thst he would mail us the pics to commemorate us buying the truck. AGAIN... yet another really nice personal touch. SERVICE AFTER THE SALE. Traditionally, thus is where 99.999% of all dealerships fail. Well i gotta tell you, MOTOR CITY IS THE UNDISPUTED EXCEPTION TO THIS RULE!!! Not only have yhe fixed absolutely everthing the agreed to... they even fixed a couple of things they didnt agree to!!! Mrs. Krystal, the service manager is not just another pretty face either! She is a very knowledgeble & capable service manager. Friendly & quite accommodating . I wanted a few things done to my bew truck after purchasing it. I brought them to thier shop to have it done. She made sure thst she got the truck in & out in record time & also that it was done right yhe vety 1st time! I had the pleasue of meeting a couple of the mechanics that worked on my truck too. Both were by no means l, âshade tree mechanichsâ. Both were professional and knew what they were SUMMERY...I am 53 years old & have owned many many cars in my lifetime. I have NEVER encountered, in sll my years, such a car dealership as this, with this much integrity both before & after the sale. They will have my business from this time forward. Remember this also, My salesman's name was, âBradleyâ
IF YOU NEED A CAR/TRUCK BADLY... GO...
   Read moreMy experience with Motor City was nothing short of wonderful. I don't think I have had an easier process purchasing a car. I called one morning after seeing a car on the internet that interested me. I spoke to Bradley and he took complete care of me from that moment on. On that first phone call I asked if I could see some background information on the car and he emailed me the complete Car Fax report as well as additional pictures of the car right away. One thing that impressed me about Motor City is that they schedule appointments for you to look at a specific car so you have their complete attention while you are there. Now, if you just want to stop by and look around the lot then fine they won't bother you unless you ask for someone, but I was interested in a specific car and didn't want to hang around trying to get information. Bradley met me right away, answered all my questions and took me on a test drive for as long as I wanted to drive it. There were a few questions he wasn't sure of so we drove to the shop in the back and he got the head mechanic to come and talk to me. When I was sure it was the one, he took me inside and we negotiated until I was comfortable with the numbers. Before I actually came back later in the week to pick the car up, Bradley had the shop do a complete maintenance check on the fluids, pads and filters then he had it cleaned again just so it would be perfect when I picked it up. I even threw Bradley a curve ball when I came to pick it up but he didn't miss a beat. I noticed another car online that I hadn't looked at the first time and asked if I can drive that one as well. Mind you, I had already committed to the first one and did the paperwork. I just wanted to be sure that I didn't like the other one better. Bradley's attitude was .. no problem .. we want you to be completely confident in the car you take home. So he spent extra time showing me the second car. In the end, I stuck with the first one but I so appreciated Bradley catering to me to make sure I was happy. I also worked with Sherri to get a great extended warranty on the car at a reasonable cost for everything that is covered. Doing some research on the warranty company they deal with and they are top notch. I have had the car over 3 weeks now and I could not be happier about my purchase. Everything on the car works great and there were no hidden fees or mechanical surprises after the sale. Motor City is certainly not what you think of when you hear "used car dealership". This is a very reputable company, their selection is great, their prices are very reasonable, the cars are exactly as advertised and their customer service seriously cannot be beat. I would not hesitate to recommend them to anyone. Ask for Bradley and you will not be...
   Read moreMy wife and I have been looking for the right vehicle for 6 months and have been to Monroe, Alexandria, Lafayette, San Antonio, Houston and a 300 mile radius on Facebook Marketplace but just couldn't find anything that we really liked within our budget. So I had to go to Lafayette a second time yesterday for something not even related to vehicles and I missed the road I was supposed to turn on but decided to drive down it anyways. That's when we stumbled across Motor City so we pulled in. Immediately, my wife got out and saw a Jeep that she liked. We didn't know what vehicle we were looking for but it's one if those things when you know it when you see it. Cory met us in the parking lot and introduced himself but he didn't come across as a "used car salesman" so we were relieved. We've come across way to many sales people who felt like sales people in our 6 month search. Cory was very friendly and seemed like the kind of guy you could sit back and have a few beers with. When I was test driving the jeep, Cory had his phone out and had it on the link to the jeep with all the vehicle description and answered every question we had right on the spot. He knew the vehicle very well and showed us many cool features. My wife really liked the jeep so we went in and started the paperwork. The numbers were close to where my wife was comfortable but they went back and worked their magic and were able to get the payments where she was happy. These people are all down to earth and friendly and they were very comfortable to be around. It didn't feel like we were in a building full of sales people, it felt like we were surrounded by friends. Lots of laughing and joking and it was just a great experience all the way around. We will definitely be back and we will refer them to everybody we know. I highly recommend them to anybody who is looking for a vehicle but doesn't want to feel like they are being treated like cattle or like they are being pressured into buying something. Lastly, they have prices on the web site and they carry nice motorcycles. 4 wheelers, SXS 's, boats and even campers. Everything they sell is nice quality and is priced competitively. They even provide a vehicle warranty. Ya gotta get by there when you are in the market for anything with wheels, they got you covered. Thank...
   Read more