We had to call Robbie Cook and his team for help. We had a 5:30 appointment but was told if our schedule changed let them know and they would try to come out early. I called to let them know we would be home by 3:30 by 4 o'clock Caleb was here. He was very knowledgeable and had wonderful manners. I was so worried that we would have to have a new refrigerator but after talking to Robbie on the phone he assured me that we did not need a new one he could fix the one we had and sure to his word that is what he and his team did. THANK YOU FOR GREAT...
Ā Ā Ā Read moreI called Cookās appliance around 8am that morning and left a voicemail describing the issue that I was having with my Gas oven. The receptionist returned my call about 1 hour later and the repairmen was actually able to come later that evening. When he arrived I described my issue and he was able to pinpoint the issue in maybe 10mins. He actually had the part in his van and was done from start to finish in 30 mins. I was happy that it was repairable and that I didnāt have to buy a new stove. Iāll definitely use this business for future...
Ā Ā Ā Read moreTook care of a problem with my mother in law's refrigerator today. She is raving about how courteous technician Caleb was, he was exactly on time, great with communication, fixed the problem, had asked ahead so he had the right part in his truck, and gave out his phone number to check back in the evening to make sure it was truly fixed. She's very happy. We've had many good experiences like today's with Cook's...
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