A shout out to a deserving parts technician. I recently purchased a head lamp for our Ford Edge. Orielly Auto Parts Lake Park, GA is our go to. I was served by OREILLY employee "Terrell." We have always been greeted with cheer and smiles by the personnel. Terrell had the part, and it was priced competitively and fair. Terrell offered to install the part. He was very knowledgeable, and it took less than two minutes to install. While there, another parts technician was assisting a lady with the installation of a battery she had purchased there. I also had the benefit of meeting someone who knew about my vehicle as Terrell also owns a Ford Edge. Terrell is knowledgeable, a good communicator, patient, articulate, and took a short minute with me to answer other questions I had concerning my Edge. As long as this type of service continues, we will do business...
Read moreI love the convince of the store near me. With just coming out of the big Covic19 issues I try to support local businesses. I'm sure they can use all the help they can get. But it's a 2 way street hire competent people and always look for opportunities to improve their skills. In my opinion the person waiting on me was in desperate need of training and a little common sense. I think if the computer screen went blank they definitely would have to go home. Prices were almost double of a major competitor. And that competitor will always get my future business. And I asked all my friends to stand with me and boycott all of your stores. As I tried to explain my concerns I was basically shown the door. Good luck staying in business where customers...
Read moreMy 2019 Nissan Rogue was sluggish & sounded as if it was struggling to start. I was told by a friend it was the battery. Bulmaro working the front desk offered to test the battery for me. He also ended up testing the alternator & the starter to make sure the problem was the battery. It turned out the problem was the battery. Jared, the assistant manager, assisted in helping me decide between the battery with the 3 year or 4 year warranty. He took the time to explain the difference in the two. I ended up purchasing the battery with the 4 year warranty & Jared installed it for me. Both gentlemen were extremely knowledgeable & helpful. I appreciate both the time & patience I was given...
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