Hidden Gem Consignment — Local services in Lakeland

3/10/22 - Update - I received a check from Jessica for $40 on March 1 for the Dooney. With the check, she enclosed a copy of a receipt for the smaller bag that was sold. I told her that receipt (dated January 21) proved that I had not been paid for it, as my last payout was in mid December. She agreed and said that she would send me the $4.80 for this one. Yesterday, I received $4 cash in the mail. I’m not going to argue over .80 cents if it makes her feel better to keep it. Once I was paid what was owed to me, I had always intended to post the update here and on my FB review. I just hadn’t had a chance to do it yet today, when she must have discovered the reviews. In her response here, she has said that we had to be removed from her store - that is an absolute lie. In fact, when we left, she sarcastically told us to have a nice day. Just telling the truth, as I’ve done the whole time. None of this ever had to happen, if she had just done the right thing from the beginning, instead of getting nasty.

Placed several handbags for sale here in November.

An expensive Dooney and a smaller bag went “missing.” Owner gets an attitude and says she is not responsible.

She calls me a few days later and says the Dooney had been sold online and she’d send a check to me for it.

Wait over two weeks then message her for an update. Get ignored. Message again today and get a message saying it was sent with a pic of an envelope. No info. about a check number or date it was supposedly sent. When I inquire about that, I am ignored again.

She made approximately $450 from my items, but now won’t do the right thing, and wants to play games on top of it.

This is definitely not doing business in “Good Faith” or paying attention to the legal term “Reasonable...

I absolutely love shopping at Hidden Gem Consignment. From the moment you walk in, you’re greeted with warmth and kindness—the owner and staff truly make you feel like family. Dropping off consignment items is a breeze, and their online portal makes it easy to track your sales and balances, which is such a thoughtful touch.

What makes this place even more special is the heart behind it. I recently learned that the owner is a survivor of domestic violence—a heartbreaking experience no one should have to endure. Instead of letting that pain define her, she’s chosen to turn it into purpose. She’s using her journey to uplift and support others who are going through similar situations, and that strength is nothing short of inspiring.

Hidden Gem Consignment isn’t just a store—it’s a space filled with resilience, compassion, and community. I’m so grateful to support a business that stands for something...

Hidden Gem is our go-to store for our grandkids clothing needs. In addition, as I have lost weight, I have needed quality affordable clothing and HIDDEN GEM is our local store with the greatest quality clothes that are clean, freshly laundered, and marked so clearly you never have to guess what size you've picked up. The staff are always so friendly and professional, and you just feel like family even if you haven't been into the store for months - they know you by name, and welcome you! Through Covid, they made wonderful changes to keep up with safety, but they have always been top-notch clean - you WILL NOT find a cleaner store anywhere - they are on top of cleanliness! So if you're looking for quality clothing and accessories (or even farmhouse type signs), look up Hidden Gem - you...