Wenatchee Valley Glass — Local services in Leavenworth

In Sept I made a substantial deposit for new windows. Was told it would be approximately 2-3 weeks. To date after repeated attempts to contact Wenatchee Glass there has been no response. At this point, I will apparently need to contact the State Attorney Gen'ls office - Consumer Protection Dept. 10/26/16 - the issue was resolved by Wenatchee Valley Glass in a most positive manner. They explained what had happened, and have since installed the windows in a timely and friendly manner. Their installation crew is excellent and efficient. Would I use them again, YES. I also recommend them to friends. Thank you Wenatchee Valley Glass for a...

I Called Chelan glass, talked with Mica, My window needed to be replaced They did come out measure it and install the new window in a reasonable amount of time.But it was measured the insert wrong. Said they would fix it. It's been 4 months now Mica just says we will call you and because of Covid it may be not until October, But when other customers call Mica gives them lead time 4-9 weeks and will be installed in 1 week. They have 5 installers. I will never use this company ever again they are very dishonest. And they have no intentions of ever fixing...

Had a great experience. My first remodel and WVG was super helpful. Nick was great with scheduling and assisting with my questions. The team came out within days of me calling, measured and the glass was ready less than a week after. The install team was fast and friendly and they even came back when I realized my tile was wrong (leaking out- not their fault) they were able to address and keep it from happening....