Canteen — Local services in Lenexa

Will not fill our machines with stuff that actually sells. 4 rows of Mountain Dew that haven't sold in 2 years. When we call to get our machine serviced or changed, we get transferred to a manager, sent to voice mail, and no one calls back. Also, the guy who comes to our business to re-fill our machine (maybe once every other month when it's completely empty except the 2 year old sodas), he is a complete a-hole, rude to the staff, and when we ask for a change, he basically yells at us and says it's too much work. Machines also eat our money CONSTANTLY and stuff gets stuck and doesn't work correctly the majority of the time. Save your money and sanity and buy your own vending machines. This company...

We switched to Canteen almost 2 years ago. I will say our vendor that comes out every week, is amazing. He listens to what we want and gets the machines stocked. However, it's been over a week and we still can't use our soda machine unless it's cash. Vendor came out yesterday and did a reset, but told me he someone should still come out. It didn't work, so I called yesterday, and I called again today, and she told me 'she told dispatch, and they may be here this week.' Customer service is a joke, and how do you have a week plus lead time on repairs???? I won't go back to the old vending company, but I'm on google right now looking for a...

This company makes money by not putting the proper product in the right selections so the consumer wastes money trying to get the right product. They do not leave a phone number on the machines to contact them to fix the problem and when tenants leave notes on the machines they just remove them and ignore the customer. I guess that is how you make money by not providing the right product, not returning calls and ignoring customers request to fix the problem. If you have these machines in your business all the tenants in my building will tell you to find a...