The process for buying gas here is silly. I've never been to a gas pump where you have to go inside and buy a gift card. If that is your process, make sure customers know that's how your store does things. I had never bought gas from Spring Market before, only Brookshires. I went in because I was getting something else too. The lady checking out had a mask on and between the mask and her talking quiet, you could barely understand her. She seemed to get irritated at me because I couldn't understand her and she had to repeat herself. She had apparently asked for my license and I had no idea what she was saying. When i didnt take my license out of the plastic sleeve, she made it obvious she was annoyed and said she had to scan it. How was I to know she had to scan my license when I've never had a store do that before, including at Brookshires which is owned by the same company? I said 3 times how much I wanted in gas and she still said a different amount, which I had to correct before the put the wrong amount on the gift card. By me telling her a pump number, she should have been able to tell that I clearly thought she was going to set the pump to a prepay, not load a gift card. Then she hands me a gift card and starts telling me to swipe it to load the money, which I have never in my life at any store been told to do that. She could have been more helpful and explained that to me. She was mumbling something about "them" changing the way it was done, so I'm not certain she even knew what she was doing. Please do not have people checking out customers who feel they need to wear a mask. They are hard to understand and it makes it even more difficult when a customer has never bought gas using this gift card method or had to have their license scanned, all while trying to understand someone speaking through a mask. If the mask is necessary, the cash register probably isn't the...
   Read moreIs this store under new management? Suddenly, I'm having problems. In the past few days I bought lunch meat, Brookshires brand, that smelled bad immediately when I opened it. I was told over the phone to bring it in, and I could swap it our because I didn't keep the receipt. To be honest, I didn't think I even wanted to do that, because who was to say that another package of the same product under the same lot number and expiration date (end of this year) wouldn't be bad also? Today, i shopped and I bought chicken breast and broth, but when I arrived home, these items are definitely missing, which means to me they were on the circle of bags after checking out, and I didn't grab them. But I called the store and no checkout person had "bags leftover". So I think someone else got these things. Meaning I'm out about $20 in groceries this week for shopping here. So I will not be shopping here anymore. Nothing like this used to happen at this store like...
   Read moreMy preferred grocer is Walmart, but for cleanliness and extensive or odd n ends groceries I need to complete a meal in a pinch that dollar general won’t have I stop by The Spring. Always friendly staff but watch those prices! Many times, in my experience, they will be more expensive when you check out if you’re not watching. They will fix it but you have to catch it ;) items are not always where they belong… Management has gotten better about clearancing meat. (Ordering and predictive need) so less for me to buy on clearance, lol!! Groceries are a bit expensive as expected since you are paying for convenience which isn’t much different than the mark up on a $7-9 burger at the fast food that you could’ve made at home for $2. Apples for apples if you think about the gas $ spent in travel to...
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