Robert’s Ballscrew was able to get a critical piece of equipment up and running in record timing at a high volume tier 1.
Joe personally saw the entire repair process through and provided updates along every step of the way. With our risk being a direct shutdown at a big 3 assembly plant, Joe immediately developed a plan and began the repair (the call went out at 7am on a Saturday). They were able to get us back up and running within 3 days and avoided the shutdown.
This was a custom ballscrew from SA. We received a quote for replacement at 10-16 week lead time. Robert’s had our original repaired in 3 days and reverse engineered a new, more robust version which was in our plant in a little over a week. The repair is still holding true and we have a spare on the shelf ready to go. ...
   Read moreMy customer had an old Tornos they waited weeks to get a ballscrew assembly quote from, and couldn’t wait any longer. I pulled the screw and got ahold of Joe. Sent it in and they made a whole new assembly within a week! We had the customer back up and running ahead of schedule. Screw is still operating to this day. Definitely...
   Read moreWe sent a ballscrew to this place through global electronics, and it was sent back to us in pieces and were told it was not repairable. Litreally ball bearings in bags and no courtesy call to give us a heads up to find a replacement. If your looking to have a ball screw repaired you better just keep...
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