I had the pleasure of encountering Clarence, the remarkable fish man, on what was undoubtedly one of the busiest days at the seafood market. My initial expectation was simply to secure eight succulent lobsters for a special evening gathering, but Clarence's exceptional service and dedication elevated this mundane task into an unforgettable experience.
From the moment I approached his bustling stall, it was evident that Clarence possessed a profound passion for his craft. His enthusiasm for the ocean's bounty was infectious, and he greeted me with a warm smile that instantly put me at ease amid the chaos of the crowded market.
Clarence's expertise was immediately evident as he meticulously inspected each lobster, ensuring that only the finest specimens made it into my order. His knowledge of the creatures was astounding, and he shared fascinating tidbits about their habits, habitats, and flavors, adding a layer of education to this shopping excursion.
However, the true magic occurred when Clarence went above and beyond the call of duty. As he counted out my lobsters, he paused, considering something. With a mischievous glint in his eye, he disappeared into the depths of his icy display. Minutes later, he returned triumphantly, bearing four additional lobsters, carefully selected for their size and tenderness.
"Here you go," he declared with a wink, "a special treat for you and your guests tonight. You deserve the very best."
My gratitude knew no bounds as I marveled at the generosity of this fish man extraordinaire. Not only had he ensured that my guests would enjoy an exceptional feast, but he had also transformed a chaotic, demanding day into a cherished memory.
Clarence's dedication to his craft, his infectious enthusiasm, and his unwavering commitment to customer satisfaction left an indelible impression. In a world where true customer service often feels like a rarity, Clarence's exceptional efforts served as a shining example of what can be achieved when passion and professionalism intersect.
In the end, thanks to Clarence's expertise and generosity, our special evening featured not just eight, but twelve lobsters. It was a feast that transcended the ordinary, a testament to the extraordinary service provided by a remarkable fish man named Clarence. I am forever grateful for the experience, and I wholeheartedly recommend seeking out his stall for an unparalleled...
Read moreSunset Libertyviile used to be my fav grocery store. Staff were incredibly helpful & willing to go the extra mile. Produce & deli were the best in the area. They also had a very tasty bar & grill. This was pre-Covid. Now...I don't know where to start. I’ve seen moldy bread in the bread aisle. Produce is really sad & stocked with food that expires in a day or two…and they boast they have the best produce in northern Lake County??!?? I work hard all week & am exhausted when I have to spend my Saturday morning looking for one decent apple or one decent avocado that's not soft & overripe. The deli used to be much better with more variety. Now...it's the same overpriced entrees day after day week after week. I used to justify paying more for higher quality food & better service but no longer can I do this. Today was my husband's birthday & I wanted a small cake. After I got it home I realized the sell by date was today--not good--cake was dry & I was embarrassed & today was the last time I will ever shop here. Save yourself the frustration. Go to Mariano's or Whole Foods in Vernon Hills or better yet Heinens in Bannockburn. I never have these issues...ever at Heinens & prices are about the same. p.s. The bathrooms are just gross. The floors are always wet around the toilets, the toilets always have pee on them & they just...
Read moreAlways clean and well staffed but definitely on the higher priced side for those willing to pay. | To their credit, Sunset offers a number of specialty foods and items in every department, so please don't go there expecting the same number of choices in say, paper towels, that you'd get at a Jewel. | Respectable amount of organic and imported food stuffs, as well as fresh baked gluten-free goods. | A real live butcher who cuts your meat to order! Good selection of freshly prepared hot food and cold salads to take home and scarf down at the end of a long work day. | For those used to unloading their own carts onto the conveyor belt, be prepared to be challenged; of the three helpers at each cash register, the first one will commandeer your cart to unload for you, the second one is the cashier ringing up your stuff, and the third will bag your purchases, after which point you're offered the option to drive up your to the side pick-up door and have everything loaded in for you while you wait in the driver's seat, oh, and there is no...
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