California Backyard Warehouse — Local services in Lincoln

horrible,Absolutely horrible, I bought $3000.00 worth of furniture 3 weeks ago and have been trying to get a piece replaced. I called the store in Roseville where I bought it, they referred me to the service center. I spoke to Craig, explained the problem, so he asked to send him pictures of the damaged piece. I sent 6 pics. He argues the area I took the pic was in adaguete. So I send more. Then communication stops. So i call the store of purchase they said I will have a manager call. Nothing. Unbelievable. I have spent thousands in that store. And never had a problem. Unbelievable, looking for who's in charge in this corporation. If anybody knows...

Hi Breezy,

I wanted to take the time to thank you for your assistance and thoughtful service in helping me order the replacement jets for our Jacuzzi! Naturally, it was a little extra work on your end since there's a million different models, styles and sizes, but your research along with providing me the jet placement diagram made it simple and easy, and I sincerely appreciate it!

We all know people will always take the time out of their day to complain about things in life, but rarely compliment when it's deserved, and you deserve it!

Thank you once again and keep up the...

I had a broken bracket for my Treasure Garden umbrella. The showroom referred me to the warehouse, so I drove over there. I figured that they'd have to order it, but found one in the warehouse. They were all very helpful and got me the part that I...