It has been a pleasure working with The Pool Guyz for the last two seasons. When we bought our house, it had an inground pool that had some minor issues. Before opening the pool in 2021, we met with a few other service providers, but they were more interested in signing us up for a maintenance package instead of meeting with us. When we contacted The Pool Guyz, Jared said he would check out our system the next day. In addition to inspecting our pool system, he explained the various features and equipment we had. The previous owners told us the heater would need to be replaced, but Jaryd was able to service it and get it running again.
Our pool looks amazing thanks to their help over the past two seasons. They are very responsive and knowledgeable. Whenever we have an issue with the pool, they always go the extra mile to explain it to us so we are always well informed and have the opportunity to learn about it. It has been a pleasure working with them and we look forward to continue working with them...
Read moreWithout hesitation, The Pool Guyz are a great pool service company. I stumbled upon them after calling the phone number on one of their service trucks. I’m really glad I made that call. These guys are courteous, professional and know their stuff about pools! Jaryd, the owner, has been nothing but amazing with all the questions I have had about my pool over the years. He has helped me in and out of pool season with any and every question I have had right down to helping me make the best selection of a pool contractor when I needed major repairs. He spend time reviewing materials, prices and gave suggestions for the work that should be done so I was best informed and wasn’t being taken advantage of during the process. Every conversation always ended with “Don’t ever hesitate to call!” Thank you Jaryd and...
Read moreSo decided this year to go with Pool Guys for pool closing instead of our regular pool company, thought might be cheaper and boy was I wrong in cost and quality. Big mistake! The custom pool cover was installed incorrectly, did not blow out the autofill (claimed they were going to come back later only to blow out the autofill). When raised question and concerns about how the pool cover is not sitting correctly nor covering entirety or the skimmers, response was totally not professional claiming they know better and that the last 8 yrs of how our regular pool company covered was wrong. The communication and responses were unbecoming of a professional company and regret using them out in the first place. Cost saving - Nil; Quality - Poor;...
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