Value Center Marketplace — Local services in Livonia

I have been going to this store for many many years. Over the last few years however I have noticed that there are some workers there who has a tendency to treat me as a non Caucasian person with a not so welcoming demeanor. I have called the manager maybe five times or more to express my experience when this happens. Today it happened again and again I called the manager. Nice young man said he would talk to the cashier. The cashier was unfriendly, snatched my money had no conversation for me while at the check out. Behind me was a Caucasian woman, oh the cashier had tons of conversation for her. The cashier asked if I had a value card, I said no, that was it. when the lady behind me turn came up, the cashier asked the same question the lady gave the same answer as I gave, no. The cashier went into full details on how to get one told her where to get it and how to get it. I politely asked the cashier, why didn't you explain it to me like that? Her answer was, I don't know. I politely said ok and me and my family left the store with our purchase. I don't know if this cashier has a problem with just being polite to me or if it was because of my skin color, I don't know,but I do know what I saw and how it made me feel. Please train your workers to be more diverse and to treat all people with kindness and...

I have shopped here for years. Came in got all my stuff and go to check out. I scan my items and the screen pops up help it on the way. Stand there for 2 minutes while 2 of the works talk and not fix the issue. I put my bags in the cart and put my card in the machine. Lady finally walks up and says well because you removed your bags I now have to shut it down and you have to rescan everything. I said I removed the bags 2 minutes after this screen popped up and I'm not scanning my items again. She ok have a nice day. Excuse me... For someone who worked at one of their competitors for 17 years I can see why this place is how it is. Let's not mention the fact they sell outdated items all the time. I won't be back here because the 2 ladies at us can were rude as all hell. I would never tell a customer they broke the machine which the error was already there nor would I say rescan your shit. I'll be reporting you to the state for your mio that has being outdated since April. Prolly why people...

Despite my resent issues with this store, it is a pretty clean and easily accessible place. On May 5, 2023 I ran in to grab a few items for an order, It was about 8:30am. My son wanted chocolate milk so I grabbed a half gallon and after collecting a few other items, I headed to the counter to pay. When we got home I poured my son some of the milk and he said "it taste funny mom, check the date" to my surprise the date read 4/23/23. I was a little upset but still decided to take it back and get another 1/2 gallon the next day. I didn't make a fuss because things happen. They replaced it and I figured I should grab a few more things since I'm here. I grabbed a bag of grapefruits and a few things for dinner and went home. That night I noticed a rotten grapefruit in the bag. At this point Im convinced they aren't doing quality checks at all. Dairy and produce are really getting looked over. My advice, double...