Do not I repeat do not patronize the Lodi, CA Store I went to them for a battery replacement, for a iPhone the gentleman claim to be certified IPhone and Android tec’s battery would never hold a charge. Today I went to a actual phone repair shop he pulled the Batteries Plus battery out of my iPhone it still had the manufacturer wrapper on the battery, He also noticed they replaced my screen with the most generic cheap screen. The gentleman today told me to take the battery back to Batteries Plus and show them. I called Batteries Plus, The Gentleman I spoke with was extremely rude and unprofessional. Not to mention I was way overcharged. Lost my business and everyone I know will no longer patronize a business that don’t stand behind...
Read moreThe manager of this store is rude dismissive and has a chip on his shoulder.He damaged my phone during repair and he put improper parts back into it when I tried to tell him what he was doing was wrong.He became illiterate and dismissive, and walked away from me very unprofessional.It was at this point that I did get angry and cussat him and told him, I was going to tell t mobile he damaged my phone. Do not use this Batteries Plus 4 your phone repairs. The manager told me that I didn't know what I was doing. I didn't know how to reject the SIM card tray. He couldn't reject the SIM card tray. And because he was a certified, Samsung repairman that I was wrong. He is...
Read moreGreat service over the phone and at the store. They were able to answer all of my questions over the phone before I went to the store and made me feel more comfortable about my purchase than the factory store for my ATV. Got to the store and the gentleman I spoke with over the phone saw me coming in with my old battery and said that he has my replacement battery right here, not even knowing if I was coming to the store to by a battery. Will be doing business with them for as long as they continue with the...
Read more