I have been going here for more than a year and have had nothing but great treatment. I regularly spend 2 1/2 times the cost of a "standard" pedicure for a "spa pedicure". You would think that a regular customer, who spends more than $50 for a pedicure would get an experienced technician, just because you want a happy customer. I didn't! It wasn't so busy that there was no one else available either! The technician really didn't know what she was doing, from dealing with callused skin, cuticles, to massage...also was shorted time on the massage and she didn't bother with the "free paraffin" that was supposed to be included with the s "spa pedicure" All in all an unpleasant, expensive and disappointing experience. The owner is a very gracious lady so hope you see this and make a point of not doing this to a regular...
Read moreI got my nails done just two days ago, and one of them already broke. When I went back to get it fixed, they charged me $10 — which I think is ridiculous considering how recently I had them done. On top of that, the gel polish on another nail was already chipping, and another one was starting to lift. Instead of being understanding or taking responsibility for the poor quality, they insisted I pay again to fix their work.
To make matters worse, they require customers to bring their own nail file and buffer — otherwise, they charge you an extra $3 to buy one from them. It feels so money-driven and unwelcoming. Honestly, I would rather they just include that in the service price instead of nickel-and-diming customers for every little thing.
Overall, I left feeling frustrated and disappointed. Definitely won’t...
Read moreI moved to this area last year and tried out several nail techs at this salon before finding the one that does my nails the best - her name is Luz. She is absolutely wonderful and efficient at doing dip powder nails, which is a very involved process and requires a good skill level if you want them to last long. I had to go in one day that Luz was off and the owner of the salon (Jen?) had to do my dip powder. Some of her steps were different from Luz's and my nails began cracking/chipping 3 days after. Never went to her again. From watching everyone work and experiencing different nail techs, Luz is the only one I trust! If you're making an appointment,...
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