Second update: We got our refund! We never got a response from the hello@wildbills email, or to any of our messages/comments on the WB social media accounts but I finally reached out to the chief growth officer on social media (a verified account that posts about WB, I wouldn't have done that if his account was just a personal one) and our refund was processed the next day. He was very kind both in his original email, and in the responses to me on social media, so kudos to him for being receptive to our feedback and frustration!
We also got a package from them a few days later with a variety 12 pack and a replacement of the same kind of cup we purchased, which was very kind. I appreciate that they went above and beyond to not just refund us but also to send us some goodies. They didn't have to do that, a refund was absolutely sufficient but we appreciate the extra care especially given the communication issues after he CGO responded to us. Update: Well, I got a response to my email from their "Chief Growth Officer" offering a refund and to send replacement products to "extend their apologies" but it has been almost a month since I sent them the information they requested to do so and I have heard absolutely nothing from them. Just sent another follow up email. Promising a refund and then vanishing is worse than just not responding at all. Original Review: -Stand didn't have prices for the mugs posted, waited in line 15+mins to find out the one I wanted was $50ish. Bought it because "it'll make a nice souvenir, oh well" (spoiler alert, it didn't) -Cups are pulled directly out of the box they were shipped in, with plastic around them, paper inside them, and dust inside the cups. They do not rinse or wash them, we had to wipe the dust and crud out ourselves before filling it up -Soda was flat as all get out, which just made it taste weird. We dumped a lot of our first cup, got a refill on our way out hoping it was a fluke but ended up dumping that one too for the same reason -Have had the cup just over 2 months, used it MAYBE 5-6 times, and the rainbow coating is chipping off already. It gets hand washed, and babied because it was expensive so we've taken good care of it. But lipstick on a pig doesn't change the fact it's a pig, I guess.
In summary, I think you're better off buying a cup off Amazon for a few bucks and slapping a sticker from the event you attended on it because that will hold up about as well. Emailed to ask for a refund but per these reviews I'm not anticipating a response, but we will be avoiding this company...
   Read moreWELL HOT DIGGITY-DOG AND FIRE UP THE 5G, PARTNER! Itâs olâ Dusty McFizzlebottom here, rollinâ into Wild Billâs Soda Saloon like a dehydrated raccoon at a Tesla Supercharger! Lord almighty, I ainât seen this much sugar since crypto was worth somethinâ!
I clomp through the doors, spurs janglinâ, Apple Watch buzzinâ with my blood glucose warning â and there it is: a rainbow of barrels gleaminâ like the Holy Grail inside a vape shop. Root beer! Vanilla cream! Maple bacon!?! Son, if heaven had a fountain, thisâd be it â and itâd be outta order âcause Saint Peter forgot to restock the COâ canister again!
The feller behind the counterâs got a mustache so big it could host a TED Talk. He hands me one of them fancy âsouvenir mugsâ â solid steel, looks like it was forged in Mordor by diabetic dwarves. I fill it up, take one sip, and SWEET MOTHER OF MUSK â my Fitbit registers a small earthquake. I can see colors that donât exist. The sodaâs bubblinâ so hard itâs got its own OnlyFans page.
Then I try the Cherry Cream Dream â and let me tell ya, I saw God. Not the old one, either. The NFT one. He said, âSon, youâre drinkinâ too much soda.â And I said, âI can stop whenever I want, Elon!â
By my third refill, Iâm speakinâ fluent binary and tryinâ to Venmo the cashier a gold nugget. He says they donât take cash, so I Apple Pay him my sanity instead.
Final tally: 47 refills, 3 heart palpitations, 1 new religion. Wild Billâs Soda gets â outta 10 stars â would trade my last Bitcoin and half my pancreas for another gulp. Now if youâll excuse me, Iâm off to mine for...
   Read moreI am a Collector/youtuber and attend Comic cons such as C2E2 and Fan Expo in Chicago. Now at first I liked when "Wild Bills" comes to the cons because as advertised and specifically told to my and a few of my fellow collectors that if we'd buy a steel mug at $40- $50 you can get unlimited drinks throughout the con as wanted or needed this was told to many people at the con three years ago or more , now today at the con they told me and my friend that even though we have the mugs we have to pay a $10 fee in order drink throughout the con with a small band on the mug which they place........ I did question this because I said I was told that we can have unlimited anytime they came to the cons they said no I said yes because last year we got unlimited drinks with no problems now you want to charge all of sudden?!?! So to all my fellow Followers, Friends, CON goers don't get duped into spending on Wild Bills mugs it's false advertisement that took place with us after 2 years they now are saying that wasn't the case but I strongly disagree because we were told otherwise or else we would've never spent the $40-$50 to get these darn mugs in the first place so just a heads up Don't get conned into this scam of an advertisement for their benefit. one thing I dislike is false...
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