As a writer who typically prefers to express positive feedback, it is with reluctance that I share a negative experience at Coborns. My girlfriend and I recently visited the Long Prairie location to fill up two five-gallon water jugs for our Culligan machine. Upon arrival, we requested caps for the jugs from a staff member at the front desk, who informed us of a charge of $1.79 for the caps. While we were surprised by this as we had not been charged for caps on previous visits, we had no issue with the fee and planned to inform the cashier during checkout.
Throughout our shopping experience, we noticed the staff member who had informed us of the chargefor the caps eyeing us as though she suspected us of theft. This made us uncomfortable and we were further disheartened when she later whispered to the cashier to ensure that we were charged for the caps. As loyal customers who regularly spend hundreds of dollars at the store, we felt disrespected and humiliated by the actions of this staff member.
We understand the importance of enforcing rules and regulations, but the staff member's approach was inappropriate and led to a negative shopping experience. We are disappointed to say that we will no longer be shopping at Coborns and will be sharing our experience with others who frequent the Long Prairie location. It is our hope that the company takes measures to ensure all customers are treated with respect...
   Read moreI have never had an issue at this location before and I frequent it often as itâs on my way home from work. But yesterday I had a horrible experience. When I was getting in line to checkout when another lane opened and the cashier harassed me repeatedly saying âsir come over hereâ until I did. My partner was with me and so we went over there. We were only purchasing a bag of candy for a trunk or treat event that night and throughout the transaction the cashier kept condescendingly calling my partner sir after everything he said. He then asked if the candy was for Halloween. I said yes as I was pretty annoyed at this point and he said âwow really are you sure? Itâs pretty far away!â He then continued to make rude comments until we left and wouldnât give us a receipt when asked either saying ânope itâs for meâ. This manâs name was Jeremy or something like that and he was a younger white guy with red hair. I will be very...
   Read moreAte at the deli. The gal at the counter was awesome. The food was ok...that time. I have come back to this store and ate at the deli again. The gal at the counter was the same gal as before so that was pleasant. Believe it or not, she remembered me! Anyway, this time, the food was breakfast and it was awesome!! The prices were very affordable and the food was perfect and the gal at the counter was still as awesome as she...
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